Senior Product Manager

Tempus; Chicago (IL); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Incentive compensation

Restricted stock units (RSUs)

Medical benefits

Job summary

Tempus is seeking a Senior Product Manager for Order Processing in Chicago. You will own the product roadmap, align with engineering, design, commercial and operations, and drive planning, execution, and releases. The role emphasizes end-to-end order fulfillment, scalability, and AI-assisted workflows.

You will work with leadership to set targets, triage requests, and translate research into practical product decisions, building high-performing teams in a fast-paced environment.

Qualifications

• 6+ years of experience in product management.
• Proven cross-functional leadership across engineering, design, commercial and operations.
• Ability to translate research into actionable product decisions.
• Experience leading multiple programs with stakeholders.
• Strong storytelling and communication skills.

Responsibilities

• Develop and manage the product roadmap for the Order Processing team.
• Collaborate with engineering, design, commercial and operations to design and build solutions.
• Partner with leadership for quarterly planning and target setting.
• Understand order processing domain and end-to-end fulfillment.
• Lead releases with focus on stability, scalability and performance.

Skills

Cross-functional leadership

Translate research into design

Program management

Storytelling

Entrepreneurial mindset

AI fluency

Attention to detail

Tools

AI tooling

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. As a Senior Product Manager for Order Processing at Tempus, you are critical to enabling assay productionalization initiatives and developing tools to improve operational efficiency.

What You'll Do:

• Develop and manage the product roadmap for the Order Processing team, ensuring alignment with Tempus' strategic goals.
• Envision and articulate a clear, inspiring path forward, identifying key milestones and setting ambitious yet achievable targets.
• Work closely with engineering, design, commercial, and operations teams to drive the planning, design, and development of solutions.
• Partner with leadership and cross-functional product teams to develop project plans and set targets as part of quarterly planning; be accountable for achieving those targets.
• Develop a deep understanding of the Order Processing domain as well as broader end-to-end order fulfillment.
• Coordinate with various stakeholders to ensure the product meets the needs of all users, including clinicians, patients, and internal teams.
• Oversee product releases, ensuring they are stable in production and meet scalability, reliability, and performance goals.
• Cultivate and drive improvements to order management processes, ensuring efficiency and effectiveness.
• Distill, refine, and document information and implementation requirements across Tempus' teams, utilizing AI-assisted workflows to ensure precision and speed.
• Lead operational change management for production changes and any related workflow impacts.
• Triage and act on product support requests.

Qualifications:

• 6+ years of experience in product management.
• Outstanding cross-functional leadership skills, with proven experience managing complex projects through influence.
• A proven track record of translating research into design and product decisions.
• Demonstrated ability to manage several programs at once and work proactively to align multi-disciplinary stakeholders.
• Exceptional storytelling and communication skills, capable of explaining complex concepts in simple terms.
• An entrepreneurial spirit, with a proclivity to roll up your sleeves and work on everything from strategy to execution.
• Experience building and developing high-performing teams.
• AI-Fluency: Leverages Generative AI to accelerate individual productivity and applies a strategic vision for incorporating an agentic-first approach into product solutions A growth mindset and a desire to continuously learn.
• Highly organized with strong attention to detail and a pervasive bias toward clarity and scalability.
• Ability to thrive in a fast-paced environment.
• Knowledge of healthcare and experience in is ideal #LI-Hybrid #LI-HR1 CHI: $110,000-$160,000
• The expected salary range may vary for other locations.
• Actual salary may vary based on qualifications and experience.

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics. We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.

We’re looking for people who can change the world. Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.