Senior Product Manager

Vibrant Emotional Health; Chicago (IL); Remote; USD 116,000 - 134,000; Full time

Job summary

This innovative firm is seeking a Senior Product Manager to drive product vision and strategy. In this role, you'll collaborate with cross-functional teams to maximize product value, conduct user research, and implement data-driven methodologies. If you're passionate about improving emotional health and thrive in a dynamic environment, this opportunity offers a chance to make a significant impact. Join a team dedicated to delivering high-quality services and support, and help shape the future of emotional wellness through technology-enabled solutions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

4 weeks vacation

Pre-tax transit/parking

Supplemental income insurance

Qualifications

• 5+ years of experience in product management, focusing on technical products.
• Strong understanding of data analytics, A/B testing, and user research.

Responsibilities

• Define product roadmap and communicate vision to the development team.
• Conduct user research and leverage analytics for product improvements.

Skills

Leadership Skills

Data Analytics

A/B Testing

User Experience (UX) Research

Project Management

Education

Bachelor's Degree

5+ years of experience in product management

Job description

Job Title: Senior Product Manager
Salary Range: $116,390 - $133,900
Department: Technology
Reports to: Sr. Director, Product Management
Location: Remote
Travel: 0 – 25%
Schedule: M – F, 35 hours
This role is endowed/subsidized through September 2026, with the possibility of renewal based on performance and funding.

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:

Vibrant Emotional Health is seeking an experienced and innovative Senior Product Manager to join our team. The Sr. Product Manager will be responsible for maximizing the value of the product by defining the product vision, managing the product back-log and collaborating with stakeholders and development teams to ensure the product meets business and customer needs. The Sr. Product Manager is expected to oversee, coordinate and execute multiple projects at a time. They are expected to manage themselves on a day-to-day basis, support collaborative development with various departments and drive process improvements for their product.

Duties/Responsibilities:

Product Vision and Strategy:

• Define the product roadmap, set clear goals, and communicate the product vision to the development team.
• Conduct market research and competitive analysis to identify opportunities and guide product decisions

User research and Data-Driven Decision Making:

• Make timely decisions on product features, priorities, and trade-offs to ensure the product meets market needs.
• Conduct user research to gather insights and inform product development
• Leverage analytics to track key performance metrics and generate insights for product improvements
• Implement A/B testing and other data-driven methodologies to optimize product features and user experiences
• Create, prioritize, and maintain the product backlog by adding, refining, and removing items based on business value and customer needs.
• Transform customer needs into well-defined user stories with acceptance criteria for developers to understand and implement
• Oversee product launch activities, monitor performance metrics, and implement necessary adjustments based on user feedback.

Stakeholder Collaboration:

• Work closely with the cross-functional core team, funders, and users to gather requirements, understand their needs, and represent their interests to the development team.
• Lead a cross-functional development team through the Scrum Agile Process for development, including technical design, sprint planning, quality assurance, testing and launch.
• Gather customer feedback and incorporate it into the product backlog to continuously improve the product.
• Keep all stakeholders informed about product progress, risks, and challenges through regular updates

Required Skills/Abilities:

• Excellent leadership and team collaboration skills, with the ability to inspire and motivate cross-functional teams.
• Strong understanding of data analytics, A/B testing, and user experience (UX) research methodologies.
• Exceptional written and oral communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Proven ability to build strong relationships with cross-functional teams and external partners.
• Strategic thinker with a customer-centric mindset and a passion for improving emotional health.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.

Required Qualifications:

• 5+ years of experience in product management, with a focus on technical products
• Proven experience with analytics, data-driven decision making, and user research.
• Strong understanding of A/B testing methodologies and best practices.
• Experience in the crisis call space is a major plus.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Will frequently communicate over video calls with internal and external stakeholders to provide status updates and potential roadblocks.

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address"