Senior Product Manager

PayPal; Chicago (IL); Hybrid; USD 82,000 - 188,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to enhance digital wallet experiences for millions of users. This pivotal role involves leading diverse teams to define product strategies, optimize customer experiences, and drive business growth. With a focus on collaboration and data-driven decision-making, you will play a key role in shaping the future of payments. If you're passionate about innovation and eager to make a significant impact in a dynamic environment, this opportunity is perfect for you.

Benefits

Flexible Work Environment

Employee Share Options

Health and Life Insurance

Annual Performance Bonus

Medical, Dental, Vision Benefits

Qualifications

• 8+ years of product management experience with proven track record.
• Ability to learn complex systems and manage relationships.

Responsibilities

• Define product strategy and optimize guest products.
• Lead cross-functional teams to execute product strategy.

Skills

Product Management

Strategic Thinking

Problem Solving

Communication Skills

Data Analysis

Education

Bachelor's Degree in a Technical Discipline

MBA

Job description

Join to apply for the Senior Product Manager role at PayPal

Join to apply for the Senior Product Manager role at PayPal

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
As Senior Product Manager at PayPal, you will be joining the Checkout Experiences team, responsible for delivering a best-in-class digital wallet experience to over 400 million users. The ability to learn new complex systems and manage relationships across a large organization will be critical to success. If you enjoy digging deeply into global-scale problem spaces and leading diverse teams towards an effective solution, this role is for you. Meet our team PayPal’s Checkout Experiences team is looking for a senior product manager who can lead the development of elegant, performant, and compliant digital wallet experiences in PayPal Checkout. As PayPal’s largest and most complex product, Checkout will give you the opportunity to build relationships across the entire company and think globally to meet the needs of our millions of users. Success in this role will help us deliver on our mission and goals while working alongside some of the best in the payments and e-commerce industry.

Job Description:
The Team

The User Growth team is responsible for growing PayPal’s membership and checkout conversion through acquisition, engagement, and guest checkout optimization. We focus on delighting customers, directly addressing their pain points, and giving them reason to choose to use PayPal as a preferred way to pay. If customers do not choose PayPal, we ensure that they’re still able to have a seamless checkout through guest payments and consider choosing PayPal on a subsequent transaction.

Your way to impact

As a Product Manager, you will be focused on ensuring the aggressive expansion of PayPal’s business, helping to explore key opportunities for growth, creating stellar customer experiences, and supporting all aspects of the business while partnering with employees from many contributing teams. You will lead a team of designers, engineers and analysts alongside to define a near term roadmap and long-term strategy for our branded guest products. This will require exceptional verbal and written communication to influence peers and senior leaders with a bias towards clear, concise, and comprehensive documentation supported with evidence. You will become a subject matter expert in your area, continually identifying opportunities to improve our experiences, and advocating on behalf of the customer using data and strategic thinking.

Your day to day:

In your day-to-day role, you will:

• Define long term product strategy and short-term optimizations for branded guest products using competitive insights, qualitative and quantitative data with the goal of delivering best in class products to our customers and for our merchants
• Lead and collaborate across engineering, product, analytics, and design teams to refine and execute your product strategy ensuring executions is rooted in clear hypothesis driven experimentation and feedback loops to drive further roadmap iterations
• Build trust and effective relationships across the organization to drive collaboration and consensus on strategy.
  
  
  

What do you need to bring:

• Bachelors degree in a technical discipline, MBA a plus.
• 8+ years of product management experience
• Proven track record of rapidly learning complex problem spaces, breaking them down into actionable work streams, and launching performant products that drive business value.
• Strong problem-solving abilities - you can cut through the noise and laser focus on what really matters
• Ability to smoothly transition between strategic and tactical thinking, equally comfortable planning at the global level as solving problems at the edge.
• Strong product thinking founded on defining and validating hypotheses, measuring results, and rapidly iterating to success.
• Strong ability to translate product needs to technology and to understand technology
• Excellent verbal and written communication skills
• Team player attitude with ability to interface and build relations at all levels
  
  
  

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $82500 to $187990

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0125057

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development, Financial Services, and Technology, Information and Internet

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