Senior Product Manager

Cretelligent; California (MO); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Flexible time off

Wellness program

Office snacks and beverages

Job summary

CREtelligent seeks a Senior Product Manager to own the customer-facing experience for RADIUS, translating customer needs, market insight, and business goals into a clear roadmap. You’ll lead discovery, prioritization, and delivery with UX, Engineering, and the PM team, owning adoption and engagement after launch.

You will manage the catalog, Vendor Marketplace, monitoring, and self-serve capabilities, collaborating with Marketing and Sales to ensure cohesive product growth across surfaces.

Qualifications

• Bachelor's degree in Product Management, Business, or related field preferred.
• 5+ years of product management experience, with at least 2+ years leading product initiatives; platform or marketplace ownership a strong plus.
• Strong background in market research, discovery, and requirements gathering for B2B products.
• Demonstrated experience shipping customer-facing products and driving adoption; self-serve, catalog, or marketplace experience a plus.
• Familiarity with AI/LLM tooling to accelerate everyday workflows.

Responsibilities

• Own the customer-facing RADIUS surfaces, including the vending-machine catalog, Vendor Marketplace, monitoring, and self-serve experiences.
• Build strong relationships with clients through interviews, surveys, and ongoing feedback.
• Prioritize insights from customers and the business into a clear product roadmap balancing near-term needs with long-term scalability.
• Coordinate with the PM team and Engineering so the full product experience moves as one system.
• Partner with UX and Marketing to align surfaces with client workflows and go-to-market strategies.

Skills

Market research

Discovery

Requirements gathering

Agile practices

Backlog management

Customer facing

Communication skills

APIs

AI/LLM tooling

Education

Bachelor's degree

Pragmatic Marketing certification

Tools

APIs

Job description

We are CREtelligentWhat happens when you combine comprehensive commercial property data sources, predictive analytics, expert in-house Commercial Real Estate (CRE) experts, cutting edge due diligence technology and a talented, motivated, humble team eager to disrupt a multi-trillion-dollar industry? Put simply, you get CREtelligent - Commercial Real Estate Due Diligence. Simplified.We are innovators.With a wide range of innovative end-to-end CRE due diligence solutions, we are revolutionizing the underwriting and due diligence process for the Financial and Corporate real estate industries. Our CRE PropTech solutions and services enable our clients to improve pull-through rates, collapse transaction cycle time, mitigate risk, and improve their customers’ experience throughout the commercial loan process.Who We're Looking For:The Senior Product Manager will own the customer facing product experience for RADIUS, translating customer needs, market insight, and business goals into a clear roadmap and well-executed product. You'll lead discovery, prioritization, and delivery in partnership with UX, Engineering, and the PM team, and you'll own adoption and engagement outcomes after launch. Platform experience is a valuable component of the role: you'll apply it across surfaces like the full report and service offering catalog, vendor marketplace, monitoring, and self-serve to keep RADIUS working as one cohesive product.How You’ll Make an ImpactBuild strong relationships with clients, uncovering needs through interviews, surveys, and ongoing feedback.Research client workflows and identify gaps and opportunities for innovation.Prioritize insights from customers and the business into a clear product roadmap, balancing near-term needs with long-term scalability.Monitor product usage and engagement, acting on insights to drive adoption well after launch.Own the customer-facing RADIUS surfaces, including the vending-machine catalog, Vendor Marketplace, monitoring, and self-serve experiences.Source products and services for the Vendor Marketplace, taking part in vendor negotiations and bringing the product-fit verdict.Coordinate closely with the PM team and Engineering so the full product experience moves as one system.Partner with UX and Engineering to align customer-facing surfaces with client workflows.Embed customer feedback into product and go-to-market strategies, partnering with Marketing on feature releases.Support Agile practices like Backlog Refinement and Sprint Planning.Other duties as assigned.QualificationsBachelor's degree in Product Management, Business, or a related field preferred.Pragmatic Marketing certification, or similar certification, preferred.5+ years of product management experience, with at least 2+ years leading product initiatives; platform or marketplace ownership a strong plus.Strong background in market research, discovery, and requirements gathering for B2B products.Demonstrated experience shipping customer-facing products and driving adoption; self-serve, catalog, or marketplace experience a plus.Comfort participating in vendor negotiations, including evaluating product fit.Experience with real estate platforms and/or diversified delivery platforms in B2B environments is a plus.Familiarity with platform concepts such as APIs and integrations a plus.Familiarity with AI/LLM tooling and a track record of using it to accelerate everyday workflows.Skilled in Agile practices and backlog management.Excellent communication and presentation skills, with comfort in customer-facing settings and the ability to translate technical concepts for non-technical audiences.Ability to synthesize research, usage data, and feedback into actionable product decisions.Why Join CREtelligent?Health And WellnessWhat's important to you and your family is important to us.At CREtelligent, we believe that working hard and working fast doesn’t have to come at the expense of a healthy work-life balance. One of the greatest benefits of working at CREtelligent is that you will find yourself surrounded by incredible and intelligent people with a shared mission. On top of it all, we deliver the benefits you’d expect and beyond including:CREtelligent offers a comprehensive benefits package to full-time employees. This package includes medical, dental, vision, life insurance, disability insurance, medical transportation plan, critical illness insurance, pet insurance, legal insurance and moreWe offer a 401(k) with employer profit match contribution, when we profit, you do too!Base Pay Range: $90,000 - $135,000, plus bonus eligibilityWellness, wellness, wellness is a major mantra at CREtellligent. We believe in the importance of supporting you to be the best version of YOU. You are OUR priority.Flexible Time OffTake time as you need it. Your position is part of our professional paid time off plan with no tracking and no accruals. Very simply put, work hard, play hard.FunOff-site adventures, unique traditions, monthly birthday celebrations, Lunch and Learns, and a relaxed office environment. Show up and be your wonderful self.FlexibilityHaving the ability to adjust your work schedule to meet both the needs of your team and those of your personal life is just as important to us as it is to you. This means most days you'll work a 9-to-5 schedule in the office with your team; however, we get you have a family and life where you’ll need some flexibility, and you’ll have that with us. We hire you as a professional and we’ll treat you like one.FamilyWe believe in supporting strong family units from day one this starts with supporting parents with paid maternity and paternity leave. As the primary caregiver to a newborn, we provide 12 weeks paid leave + another 4 weeks of part-time paid transition time to support your return. As the supporting caregiver, we provide 6 weeks of paid leave. As part of the CREtelligent team, your health and happiness are directly connected to that of your families we get this and make it a priority.Community Outreach Volunteer Time OffWe provide all full-time employees with a half day of paid volunteer time off. Volunteering and supporting our local communities is an important part of our culture, we put our money where our mouth is to support you in making a difference in your local community.Office FuelWe’re an environment that cares about your well-being. We provide healthy (and fun) snacks, drinks, coffee, and a doughnut or two to sweeten things up.Opportunities for Professional Growth and DevelopmentCommunication and Professional DevelopmentTo stay connected we hold monthly all team huddles and quarterly all hands meetings to celebrate milestones, share updates, and welcome new hires.Our managers hold regular employee one on one sessions to support your goal achievement and personal development. Frequent opportunities for professional development are provided, be it lunch and learns, webinars or out of the office events.We are a growing firm with a national footprint ready to support your career advancement. Your professional development and career progression is important to us – when you learn and grow, so do we.The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Equal Opportunity Employer Statement: CREtelligent is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce committed to leveraging diverse backgrounds, perspective and experiences that create opportunities for our colleagues and our business. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to protected category.