Senior Product Manager

Global Payments Inc.; Atlanta (GA); On-site; USD 170,000 - 246,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to lead the development of API products. This role involves defining product vision, managing the product life cycle, and ensuring a seamless integration experience for merchants and partners. The ideal candidate will have a strong background in API design, excellent communication skills, and a passion for solving customer problems. Join a dynamic team where your contributions will directly impact the success of innovative payment solutions across multiple regions. This is a fantastic opportunity for those looking to grow their careers in a fast-paced, collaborative environment.

Qualifications

• 3-5 years in product management or running a business.
• Strong attention to detail and ownership of API products.

Responsibilities

• Define and document API capabilities using OAS.
• Manage product life cycle from conception to launch.

Skills

API Design

OpenAPI Specification

Product Management

Market Research

Communication Skills

Problem Solving

Education

Bachelor's degree in Business or Technology

Tools

Stoplight

GitHub

SDKs and Libraries

Developer Portals

Job description

Join to apply for the Senior Product Manager role at Global Payments Inc.

Join to apply for the Senior Product Manager role at Global Payments Inc.

Description

Our API Product Managers take a leading role in defining, designing, building and bringing to market Global Payments products and capabilities via our API.

Description

Our API Product Managers take a leading role in defining, designing, building and bringing to market Global Payments products and capabilities via our API.

Working within the Design and Delivery team within the wider Developer Experience and API team, the API Product Manager, will focus on the Global Payments API product offerings with the goal of delivering a world class integration experience for new and existing capabilities for merchants/partners and their developers.

API Product Managers help to shape the product vision, define the product roadmap, design and document our APIs, oversee the development of their changes and give product direction to delivery teams ensuring that the delivered capabilities meet and exceed merchants needs.

Our ideal API Product Manager will have a background in defining, designing and building new API capabilities, documenting those new capabilities to a high standard using the OpenAPI Specification (OAS) and bringing those features to market across all Global Payments geographic regions and business units.

Product Delivery

• Create business and functional requirements for the technical delivery teams.
• Diligently design API changes, within your team, to exacting standards using OAS, mock servers and step by step guides.
• Manage the product life cycle, from conception through to product launch and ensuring that the go-to-market needs are met.
• Proactively document changes to product capabilities for publication on internal training sites, developer portals, within marketing collateral as required.
• Work side-by-side with technical Business Analysts, scrum-masters and development team leads to drive efficient and rapid delivery of product needs.
• Facilitate communication across the organization to maintain alignment on the current product state and vision. Ensure key stakeholders are aware of impacts and prioritization required.
• Collaborate with User Researchers and Product Designers to better understand customers, their experiences and expectations and work with Product Design to help solve challenges where appropriate.
  
  

Product Strategy

• Own and drive the vision for a defined set of products/capabilities to solve customer problems.
• Undertake market research and competitor analysis for a defined set of products/capabilities.
• Managing the performance of your products in the market, ensuring the adoption by pilot customers and utilising customer feedback and product metrics to ensure your products are successful in the market.
  
  

Thought Leadership

• Develop and deliver training to our Regional Product, Sales and Customer Success teams so they can best support their customers.
• Facilitate knowledge sharing and guide Regional Product teams on product management best practices and enable these teams to reach maturity.
  
  

About You

• You possess a strong attention to detail.
• You want to take full ownership of the API from end-to-end.
• You should have strong written and verbal communication skills and be able to dig into complex problems and be able to articulate them clearly and succinctly.
• You are a creative problem solver who loves collaborating across teams both locally and globally.
• You collaborate to solve problems and can use relationships to gain input and trust from other Product Managers, Sales, Business Analysts, Customer Success, Architects and Designers.
• You’re constantly looking at the market, at our competitors and how merchants are using technology to enable their sales strategies.
• You’re interested in continuous learning and development and are ambitious to grow your career at Global Payments
  
  

Qualifications and Experience

The API product manager will require:

• A minimum of 3-5 years product management experience or experience with starting up and running your own business
• A passion for API design and documentation using the OpenAPI Specification
• A background in software engineering is preferable but not essential
• Self-motivated with a proven track record of delivering success while operating within a team environment
• A knowledge of payments technologies is preferable but not essential
• Experience with Stoplight, GitHub, SDKs and Libraries and Developer Portals
• Experience bringing customer and merchant facing products to market
• A Bachelor’s degree in a business or technology field from a college or university, or comparable market experience or training
• Excellent presentation and communication skills, with experience presenting up to C-level executives
  
  

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Headquartered in Atlanta, Georgia with more than 8,500 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Financial Services and IT Services and IT Consulting

Referrals increase your chances of interviewing at Global Payments Inc. by 2x

Get notified about new Senior Product Manager jobs in Atlanta, GA.

Senior Product Manager, Invoice & Billing

Sr. Product Manager - Orange Apron Media (PLA Platform) (Remote)

Senior Product Manager, Nursing Education Solutions (Remote)

Senior Product Manager, SASE WARP Device Client

Atlanta, GA $170,000.00-$246,000.00 2 weeks ago

Regulatory Affairs - Labeling Strategy, Senior Manager (Remote)

Business Analyst, Implementation (remote)

Senior Growth Marketing Manager (TV/Linear/Streaming, and OOH)

Senior Fleet Risk Operations & Project Manager- REMOTE

BAS/HVAC Controls Specialist - International Travel

Atlanta, GA $90,000.00-$115,000.00 2 weeks ago

Senior Program Manager, Partner Service Delivery Enablement

BAS/HVAC Controls Specialist - International Travel

Roswell, GA $90,000.00-$115,000.00 2 weeks ago

Product Manager/Senior Product Manager (USA & UK Remote)

Sr Product Manager - Orange Apron Media (Upstream Systems) (Remote)

Principal Product Manager, Pricing, Packaging & Promotions

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.