Senior Product Liaison

HMSA; Honolulu (HI); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

HMSA in Hawaii seeks an experienced product liaison to drive feasibility, requirements gathering, and governance across the product lifecycle. You will coordinate with internal and external stakeholders to align business and IT teams, manage complex product and benefit builds, and ensure smooth transitions from development to production.

Applicants should be adept at mapping integrations, responding to incidents, and handling miscellaneous duties as needed.

Mansioni

• Feasibility and requirements across the product lifecycle: gather and prioritize product and client requirements; refine vision; identify roadblocks; provide solutions.
• Liaise between HMSA and external business, operational, and IT departments to align technical and non-technical teams.
• Manage business rules, guardrails, and complex product/benefit builds; oversee workflow from development to production.
• Lead future and ongoing product and benefit integration and mapping with the product/benefits system and other systems.
• Promptly respond to incidents and other events as necessary.
• Perform all other miscellaneous responsibilities and duties as assigned or directed.

Descrizione del lavoro

1. Responsible for feasibility and requirements throughout the product lifecycle, including: gathering and prioritizing product and client (employer group, agent, consultant) requirements, refining the product vision, assessing feasibility, identifying technical and operational roadblocks, providing solutions for implementation and troubleshooting.
2. Serve as liaison between various HMSA and external business, operational and IT departments to ensure alignment between technical and non-technical teams.
3. Responsible for managing and implementing business rules, product guardrails and complex product and benefit builds in the product and benefits management system. Manages workflow and controls for development, review and promoting to production within the system.
4. Primary resource for future and ongoing product and benefit integration and mapping activities with the product and benefits system and other systems.
5. Promptly respond to incidents and other events as necessary
6. Perform all other miscellaneous responsibilities and duties as assigned or directed.