Senior Product Designer, Transit Operations & Accessibility

Via Transportation Inc; New York (NY); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Parental leave

PTO

Mental health support

Pet insurance

Job summary

Via Transportation Inc. in New York City is seeking a Senior Product Designer for the Transit Operations platform to lead design for booking and dispatching modules affecting public sector transit agencies and communities.

You will own end-to-end design from concept through pixel-perfect execution, conduct user research and usability testing, and collaborate with product managers, engineers, and analysts to scale Via’s transit solutions for equitable transportation.

Qualifications

• 7+ years of experience in digital product design with a strong portfolio
• Bachelor’s or Master’s degree in Design, HCI, or related field or equivalent practical experience
• Excellent communication and presentation skills
• Craftsmanship with high craft and quality in work
• Experience with complex systems and systems thinking
• Proficient with Figma and high-fidelity prototyping tools
• Experience in motion and interaction design (advantage)
• Ability to work collaboratively within timelines and technical constraints

Responsibilities

• Chart the path for extending Via’s transit dispatch platform from on-demand to paratransit, school buses and fixed lines
• Design features with accessibility for paratransit riders, students and caregivers
• Envision diverse user journeys to ensure each experience is efficient and intuitive while keeping products scalable
• Design products that serve rides based on rider eligibility, conditions and disability aids
• Conduct user research and usability testing; work with analysts to inform design decisions
• Craft every detail of new product features from idea to UX to pixel-perfect execution
• Proactively identify areas for improvement and manage tradeoffs for strong designs
• Contribute to the design system as we scale
• Collaborate with product managers, analysts, engineers and stakeholders through the full lifecycle

Skills

Portfolio leadership

Figma

Usability testing

UX design systems

Cross-functional collaboration

Education

Bachelor’s or Master’s in Design, HCI, or related field

Tools

Figma

Job description

Via Transportation Inc. in New York City is seeking a Senior Product Designer for the Transit Operations platform to lead design for booking and dispatching modules affecting public sector transit agencies and communities.

You will own end-to-end design from concept through pixel-perfect execution, conduct user research and usability testing, and collaborate with product managers, engineers, and analysts to scale Via’s transit solutions for equitable transportation.