Senior Product Designer – ShareGate

Jobicy; United States; Remote; USD 88,000 - 113,000; Full time

Benefits offered by this job

Annual bonus program

Long-term incentive plan (LTIP)

RRSP + health insurance + telemedicine

Flexible vacation policy

Remote work with Montreal office

In-person gatherings

Job summary

Workleap is seeking an experienced designer to own a major product area and drive end-to-end outcomes. You will partner with product and engineering leads on each project, shaping AI-first flows that empower users while preserving control.

The role emphasizes turning complex IT-centric workflows into elegant, understandable experiences, with a bias for customer value. You will join a design team working across two product lines, contributing to high-stakes decisions and shipping meaningful

Qualifications

• 6+ years designing complex software for businesses.
• Ability to design end-to-end product journeys and anticipate next steps.
• Experience translating customer needs into design decisions.

Responsibilities

• Own a whole product area end-to-end from problem framing to shipping the solution.
• Design AI-first flows that keep customers in control.
• Turn complex scenarios into clear, actionable interfaces at a glance.
• Make bold bets with real customer testing and iterate based on results.
• Collaborate with product and engineering leads on every project.

Skills

Product design

UX research

AI workflows

Customer interviews

Tools

Claude

Job description

Company Description

Workleap is a Montreal-based tech company, founded in 2006. We're builders at heart, we make simple products that actually matter to the people who use them. We have two product lines: Workleap Agent, our newest solution built to make every manager more effective, and ShareGate, the world's leading solution for Microsoft 365 migration and governance. More than 15,000 companies worldwide trust us to do exactly that. We're intentional about who joins us. If you're the kind of person who gets excited by a hard problem and wants to help shape what comes next, there's a place for you here.

Your role

Almost every company now runs on Microsoft 365, and almost nobody has it fully under control. Work has to be moved into it and around it, through mergers, acquisitions and reorganizations that touch millions of files and can't afford to lose a single one. And once it's there it sprawls faster than anyone can track, with people sharing things they shouldn't and no clear view of what's actually going on. ShareGate is what IT professionals use to do both jobs. Taking something this complex and this consequential and making it feel simple and trustworthy is what we're here to do.

Your impact

• Own a whole product area end-to-end, from framing the problem with your team to shipping the solution customers actually use, and monitoring for learnings after.
• Design AI-first flows where the product does the real work for customers while they stay fully in control.
• Turn genuinely complicated situations into something a busy person can understand at a glance and feel confident acting on.
• Put bold bets in front of real customers early, measure what happens, and let the result change the plan, including when it proves you wrong.
• Bring AI into your own way of working so you can go from a question to something real and testable in days, and put it in front of customers while it's still rough.
• Raise the bar for everyone around you through critique, through the standards you hold, and by making your thinking clear enough that the team can carry a decision without you in the room.

Your team

You'll join our design team at ShareGate and partner with a product lead and an engineering lead on every project you own, from first idea to launch. We're hiring across two sides of the product right now: one focused on moving companies into and around Microsoft 365, one focused on keeping it secure and organized once they're there. Both are big, high-stakes problems, and we'll work out together which one fits you best.

We're builders. We care a lot about craft and taste, we expect people to own their work rather than wait to be handed it, and we'd rather take a big swing on what's genuinely best for customers than ship the safe version. AI is part of how we work every day; it helps us move faster and try more ideas, not think less. Work gets shared early and often, feedback is direct, and decisions get made quickly and revisited just as quickly when we learn something new.

The people we design for run IT at their companies. They're experts who get the call when something breaks. Our job is to earn their trust and make complex, high-stakes workflows feel simple.

What you'll bring

• 6+ years designing complex software for businesses, with shipped work you owned from the first question to the last detail;
• A systems mind: you design the whole journey and think about what happens next, not one screen at a time;
• The judgment to make design decisions that are hard to take back: what people see first, what they confirm, what they can reverse;
• A weekly habit of talking to real customers, and the discipline to let what they actually do change your direction;
• Design rationale you can defend out loud to designers, engineers, and executives alike: the problem, the options you turned down, the trade-off you made;
• Real fluency using AI in your own workflow, with the judgment to know where it helps and where it gets in the way;
• The drive to take your work the last mile yourself: refining and polishing in the real product and pushing those changes straight to production;
• Comfort working without a clear brief: you name the assumption, pick a direction, and learn in the open;
• Bonus: experience designing for IT, security, data or any audience where the user is an expert and a wrong move is expensive.

What the job comes with

• Base salary: $125 000 - $160 000. This range reflects our Canada-wide compensation scale. Final offers may be adjusted based on the candidate’s region to align with local market conditions.
• Annual bonus program.
• LTIP program, share in Workleap's long-term growth.
• RRSP + Family health insurance + telemedicine + annual wellness budget.
• Flexible vacation policy.
• Remote work, with access to our Montreal office.
• In-person gatherings twice a year.
• Claude access, for everyone.

What drives us

At Workleap, we build software that sits at the center of how people experience work, every day, at every level.

We move fast. Priorities shift, decisions get made with the information we have, and we iterate. If you thrive on intensity and ambiguity doesn't slow you down, you'll feel right at home.

We're builders. We do what it takes to move forward. AI is part of our toolkit. We use it to go faster and decide smarter, not to replace judgment.

If you want real impact and a place where your decisions matter, this is it.

How we hire

Transparency is how we hire - for you as much as for us.

Here's how it works: a first call with a recruiter, then a virtual interview with the hiring manager. You'll then complete a take-home case study, followed by a meet with future colleagues to discuss it together. Depending on the role, the process may vary slightly - your recruiter will walk you through it on your first call.

We use AI to support certain steps of the process, but every hiring decision remains human.

We can't wait to meet you.

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