Senior Product Designer, Knowledge Graph — Remote UK

Grafana; United States; Remote; USD 113,000 - 135,000; Full time

Benefits offered by this job

RSUs

Remote work

Global culture

Job summary

Grafana Labs is a remote-first company with a global team, seeking a Senior Product Designer for Grafana Cloud’s Knowledge Graph. You will shape the knowledge graph’s context layer, linking services, infrastructure, and databases discovered from telemetry, and help engineers and SREs understand system interdependencies to resolve incidents faster.

You will develop deep expertise in this product area, collaborate across teams, and mentor other designers as the product design organization scales.

Qualifications

• 7+ years of design experience in B2B/enterprise software.
• Portfolio showing complex product designs in fast-paced environments.
• Experience conducting qualitative user research and building empathy.

Responsibilities

• Enable customers to understand and explore how systems connect, presenting complex data clearly.
• Translate research and data into digestible experiences.
• Tailor experiences for different user groups and perspectives.
• Collaborate with engineering, product management, technical writing, and GTM teams.
• Prioritise work to balance impact, business needs, and technical constraints.
• Document user needs, design directions, and trade-offs with detailed specifications.
• Lead and contribute to user research initiatives with researchers and customers.

Skills

Enterprise software design

Remote collaboration

Qualitative research

Design systems

Job description

Grafana Labs is a remote-first company with a global team, seeking a Senior Product Designer for Grafana Cloud’s Knowledge Graph. You will shape the knowledge graph’s context layer, linking services, infrastructure, and databases discovered from telemetry, and help engineers and SREs understand system interdependencies to resolve incidents faster.

You will develop deep expertise in this product area, collaborate across teams, and mentor other designers as the product design organization scales.