Senior Product Designer — Knowledge Graph (Remote)

Remote

San Francisco (CA)

Remote

USD 85,000 - 101,000

Full time

4 days ago

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Benefits offered by this job

RSUs

Remote work

Global remote culture

Job summary

Grafana Labs is a 100% remote company seeking a Senior Product Designer for Grafana Cloud's Knowledge Graph. Join a distributed design organization of 25+ designers, researchers, engineers, and leaders across continents, working in a fully remote R&D setup with strong communication and collaboration skills.

You will design the context layer powering the entity graph, catalog, and RCA workbench, discovering services and maps of dependencies.

Qualifications

7+ years of relevant design experience in B2B/enterprise software, ideally for developers or highly technical users.
A portfolio of effective designs for complex products in a fast-paced environment.
Experience running qualitative research and building empathy with users, even with limited common ground.

Responsibilities

Enable customers to understand and explore how their systems connect, showing complex data clearly.
Translate research and data into digestible experiences and reduce complexity.
Tailor experiences for different audiences and multiple user perspectives.
Collaborate across engineering, product management, technical writing, GTM, and other design team members.
Prioritize initiatives to deliver impact while balancing business, customer, and technical needs.
Document user needs, design directions, trade-offs, and detailed feature designs.
Conduct research and contribute to quantitative and qualitative studies with researchers and customers.