Senior Product Designer, Knowledge Graph — Remote UK

Grafana; United States; Remote; USD 94,000 - 134,000; Full time

Job summary

Grafana Labs is seeking a Senior Product Designer for Grafana Cloud’s Knowledge Graph. This fully remote role is based in the UK and requires leading the design of the context layer for the entity graph, catalog, and RCA workbench.

You’ll join a distributed team of designers, researchers, and engineers across six continents and craft role-driven UX for complex data-dense interfaces. You will mentor other designers, collaborate with engineering, product management, and writers, and help evolve

Qualifications

• 7+ years of relevant design experience working on B2B/enterprise software products.
• A portfolio of effective designs for complex products delivered in a fast-paced environment.
• Experience running qualitative research in complex fields, building empathy with users and humans.
• Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
• Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace autonomy

Responsibilities

• Enable customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
• Translate research and data to experiences that are easy to digest and break down complexity
• Tailor the experience to different target audiences, covering multiple user perspectives
• Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
• Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
• Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
• Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and Grafana user community

Skills

7+ years design experience

Portfolio of designs

Qualitative research

Cross-functional collaboration

Remote collaboration

Attention to detail

Remote work experience

Job description

Grafana Labs is seeking a Senior Product Designer for Grafana Cloud’s Knowledge Graph. This fully remote role is based in the UK and requires leading the design of the context layer for the entity graph, catalog, and RCA workbench.

You’ll join a distributed team of designers, researchers, and engineers across six continents and craft role-driven UX for complex data-dense interfaces. You will mentor other designers, collaborate with engineering, product management, and writers, and help evolve