Senior Product Designer, Knowledge Graph — Remote

Grafana; United States; Remote; USD 148,000 - 178,000; Full time

Job summary

Grafana Labs is seeking a Senior Product Designer for the Knowledge Graph. This is a 100% remote role based in the United States, with a distributed design team across continents.

You will shape the context layer of Grafana Cloud, helping engineers and SREs understand how services, databases, and telemetry connect in an intuitive interface. You’ll develop deep product expertise, mentor other designers, and collaborate with engineering, product management, technical writing, and GTM teams to ship

Qualifications

• 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users.
• A portfolio of effective designs for complex products delivered in a fast-paced environment
• Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
• Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
• Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
• Attention to detail and willingness to learn about a complex, very technical product space
• Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy

Responsibilities

• Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
• Translate research and data to experiences that are easy to digest and break down complexity
• Tailor the experience to different target audiences, covering multiple user perspectives
• Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
• Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
• Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
• Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community

Skills

7+ years design

B2B/enterprise

Portfolio

Qualitative research

Cross-functional collaboration

Attention to detail

Remote autonomy

Job description

Grafana Labs is seeking a Senior Product Designer for the Knowledge Graph. This is a 100% remote role based in the United States, with a distributed design team across continents.

You will shape the context layer of Grafana Cloud, helping engineers and SREs understand how services, databases, and telemetry connect in an intuitive interface. You’ll develop deep product expertise, mentor other designers, and collaborate with engineering, product management, technical writing, and GTM teams to ship