Senior Product Designer: AI‑Enhanced Pay Later Experience

Zip Co Limited; Oregon; Hybrid; USD 134,000 - 150,000; Full time

Benefits offered by this job

Flexible working culture

Unlimited PTO

401k match

Parental leave

Job summary

Zip is a global Buy Now, Pay Later company delivering fair and seamless payment experiences. This role leads end‑to‑end design of product enhancements in repayments across app and web, with a remote‑first stance for US‑based employees and in‑person options in NYC.

You will champion AI adoption within Product Design, prototype new workflows, and collaborate with Product, Engineering, Data, Risk and Compliance to deploy responsible AI.

Qualifications

• 5+ years of experience designing at scale in product, UX, or interaction design.
• Experience shaping long‑term product strategy while owning execution.
• Ability to interpret metrics and make data‑driven decisions.
• Experience incorporating AI‑powered tools thoughtfully into research, prototyping, or design operations.
• Strong storytelling and written communication skills.

Responsibilities

• Lead end‑to‑end design of product enhancements in the repayments space across app and web.
• Act as an active contributor to AI adoption within Product Design and cross‑functional teams.
• Identify inefficiencies and propose AI‑enabled design solutions.
• Redesign design workflows with approved AI tools to accelerate research and validation.
• Integrate AI‑driven insights into the repayment interface to highlight options and provide assistance.
• Collaborate with Risk, Compliance, and Finance to ensure transparent and compliant interactions.
• Document complex journeys and onboard teams into AI‑enabled workflows.
• Participate in road‑mapping and planning to factor AI‑driven efficiencies into delivery.

Skills

Systems thinking

Product design at scale

Cross-functional collaboration

Data-informed decisions

AI adoption in design

Storytelling and communication

Lean experimentation

Job description

Zip is a global Buy Now, Pay Later company delivering fair and seamless payment experiences. This role leads end‑to‑end design of product enhancements in repayments across app and web, with a remote‑first stance for US‑based employees and in‑person options in NYC.

You will champion AI adoption within Product Design, prototype new workflows, and collaborate with Product, Engineering, Data, Risk and Compliance to deploy responsible AI.