Senior Product Designer — AI-Driven UX for Business

Verizon; Cary (NC); Hybrid; USD 107,000 - 205,000; Full time

Job summary

Verizon seeks a Senior Product Designer (Sr. Experience Designer III) within the Business Group's Digital Experience Platforms Design Team.

You will focus on the Business customer experience across digital and assisted journeys, leading design from discovery to launch in a hybrid working model. Responsibilities include creating polished wireframes and high‑fidelity designs, partnering with product, engineering and research teams, and driving design decisions with data and narrative storytelling.

Qualifications

• Bachelor's degree or 4+ years of work experience.
• 4+ years of design experience with a strong portfolio demonstrating user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
• Experience presenting and justifying design decisions to stakeholders and cross-functional teams.
• Demonstrated experience producing high-fidelity design deliverables that adhere to visual design principles and design system specifications.
• Experience independently driving design processes from discovery through launch, balancing user needs, technical constraints, and business goals.

Responsibilities

• Move confidently from problem framing and concept development through delivery, bringing a strong eye for design, attention to detail, and the ability to create polished, intuitive experiences that feel simple, elegant, and easy to use
• Collaborate with cross-functional teams—including product managers, engineers, and researchers—to understand user needs and business goals, and translate them into effective design solutions.
• Create wireframes, prototypes, and high-fidelity designs using industry-standard design tools, AI tools (Figma Make, Gemini, Claude, NotebookLM), and generative workflows.
• Influence decisions through data, customer insights, product thinking, experimentation, and strong design rationale
• Own the quality bar for AI-assisted design work, ensuring high standards for craft and usability are maintained.
• Craft and polish compelling narratives that highlight product opportunities and requirements.
• Deliver seamless experience enhancements and optimize touch points across the customer lifecycle.
• Cultivate a robust design culture through active leadership in critiques and design workshops.

Skills

UX design

Visual design

Prototyping

Cross-functional collaboration

User research

Design systems

Education

Bachelor's degree or 4+ years work experience

Tools

Figma Make

Gemini

Claude

NotebookLM

Job description

Verizon seeks a Senior Product Designer (Sr. Experience Designer III) within the Business Group's Digital Experience Platforms Design Team.

You will focus on the Business customer experience across digital and assisted journeys, leading design from discovery to launch in a hybrid working model. Responsibilities include creating polished wireframes and high‑fidelity designs, partnering with product, engineering and research teams, and driving design decisions with data and narrative storytelling.