Senior Product Designer - AI-Driven, Hybrid Role

Verizon; Basking Ridge (NJ); Hybrid; USD 107,000 - 205,000; Full time

Job summary

Verizon is seeking a Senior Product Designer to join the Digital Experience Platforms Design Team within Verizon Business Group. The role focuses on crafting user-centered experiences across digital and assisted sales journeys for business customers, with emphasis on AI-assisted design and strong design systems.

You will collaborate with product managers, engineers, and researchers to frame problems, prototype, and deliver polished solutions that scale across ecosystems and lifecycles.

Qualifications

• Bachelor's degree or 4+ years of work experience is required.
• Four+ years of design experience with a strong portfolio.
• Experience presenting and justifying design decisions to stakeholders.
• Experience delivering high-fidelity design deliverables that follow design systems.

Responsibilities

• Move confidently from problem framing and concept development through delivery, with a strong eye for design and polished, intuitive experiences.
• Collaborate with product managers, engineers, and researchers to understand user needs and business goals, translating them into design solutions.
• Create wireframes, prototypes, and high-fidelity designs using industry-standard tools and AI workflows.
• Influence decisions through data, customer insights, product thinking, experimentation, and strong design rationale.
• Own the quality bar for AI-assisted design work, maintaining high craft and usability standards.
• Craft and polish narratives highlighting product opportunities and requirements.
• Deliver seamless experience enhancements and optimize touchpoints across the customer lifecycle.
• Cultivate a robust design culture through leadership in critiques and workshops.

Skills

Design experience

User research

Cross-functional collaboration

Stakeholder presentation

Commerce design

Education

Bachelor's degree or 4+ years experience

Tools

Figma Make

Gemini

Claude

NotebookLM

Job description

Verizon is seeking a Senior Product Designer to join the Digital Experience Platforms Design Team within Verizon Business Group. The role focuses on crafting user-centered experiences across digital and assisted sales journeys for business customers, with emphasis on AI-assisted design and strong design systems.

You will collaborate with product managers, engineers, and researchers to frame problems, prototype, and deliver polished solutions that scale across ecosystems and lifecycles.