Senior Product Designer

Cellco Partnership; Basking Ridge (NJ); Hybride; USD 110 000 - 160 000; Plein temps

Résumé du poste

Verizon is seeking a Senior Product Designer (Sr. Experience Designer III) within the Business Group’s Digital Experience Platforms Design Team. The role focuses on the Business customer journey across digital and assisted sales and service experiences.

You will lead design from framing to delivery, collaborating with product, engineering, and research teams to craft intuitive, polished experiences. A strong portfolio and 4+ years of design work are required, with hybrid office involvement.

Qualifications

• Bachelor's degree or four+ years of work experience.
• Four+ years of design experience with a strong portfolio.
• Experience presenting and justifying design decisions to stakeholders.

Responsabilités

• Move from problem framing to delivery with strong eye for design and polished experiences.
• Collaborate with product managers, engineers, and researchers to translate user needs into design solutions.
• Create wireframes, prototypes, and high-fidelity designs using industry tools and AI workflows.
• Influence decisions through data, insights, and strong design rationale.
• Own the quality bar for AI-assisted design work, ensuring high craftsmanship and usability.

Connaissances

Portfolio

User-centric design

Visual craft

Cross-functional

Stakeholder buy-in

Prototyping

AI tools

Formation

Bachelor's degree or 4+ years experience

Outils

Figma

Make (AI)

Gemini

Claude

NotebookLM

Description du poste

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You’ll Be Doing...

This Senior Product Designer role (internally classified as Sr. Experience Designer III) resides within Verizon Business Group on the Digital Experience Platforms Design Team. Our focus is on the Business customer and their experience across our digital and assisted sales and service journeys.

• Move confidently from problem framing and concept development through delivery, bringing a strong eye for design, attention to detail, and the ability to create polished, intuitive experiences that feel simple, elegant, and easy to use
• Collaborate with cross-functional teams-including product managers, engineers, and researchers-to understand user needs and business goals, and translate them into effective design solutions.
• Create wireframes, prototypes, and high-fidelity designs using industry-standard design tools, AI tools (Figma Make, Gemini, Claude, NotebookLM), and generative workflows.
• Influence decisions through data, customer insights, product thinking, experimentation, and strong design rationale
• Ability to own the quality bar for AI-assisted design work, ensuring high standards for craft and usability are maintained.
• Craft and polish compelling narratives that highlight product opportunities and requirements.
• Deliver seamless experience enhancements and optimize touch points across the customer lifecycle.
• Cultivate a robust design culture through active leadership in critiques and design workshops.

What we’re looking for...

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Four or more years of design experience with a strong portfolio demonstrating user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
• Experience presenting and justifying design decisions to stakeholders and cross-functional teams.
• Demonstrated experience producing high-fidelity design deliverables that adhere to visual design principles and design system specifications.
• Experience independently driving design processes from discovery through launch, balancing user needs, technical constraints, and business goals.
• Experience guiding decision-making with structured thinking, clearly articulated rationale, and user-centered research.
• Experience experimentation, metrics, or using data to inform design decisions.
• Demonstrated experience designing shopping and commerce flows.

Even better if you have one or more of the following:

• Bachelor's or Master's degree in Design.
• Experience designing for growth, monetization, digital transformation, or omni-channel experiences.
• Designing for B2B.
• Portfolio is all professional work.
• Strong communication and storytelling skills.
• Great attention to detail and a strong eye for visual craft.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, ho