Senior Product Designer

OpenLoop; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Flexible Spending/Health Savings

Flexible PTO

401(k) + Company Match

Life Insurance

Pet insurance

Job summary

OpenLoop Health is seeking a Senior Product Designer to shape client-facing products and internal tools, including AI-driven solutions transforming care delivery and operations. You’ll own problems end-to-end, collaborating with PMs and engineers to define and iterate on design across complex product areas.

You will leverage AI tools to accelerate workflows, build scalable design systems, and contribute to CRM and operations tooling.

Qualifications

• Strong system thinker able to design for complex products and reduce ambiguity.

Responsibilities

• Lead end-to-end design for complex product areas from discovery through delivery.
• Partner with PMs and Engineers to co-create solutions, not just execute specs.
• Leverage AI tools to accelerate design workflows, research, and prototyping.
• Build and evolve scalable design systems, information architecture, and product structures.
• Contribute to both external client-facing experiences and internal tools (CRM, operations).
• Iterate designs rapidly based on feedback and changing business needs.

Skills

System thinking

Product judgment

Collaboration

Ambiguity tolerance

Proactive/self-directed

Technical concepts

Design systems

Figma

AI tools familiarity

Portfolio demonstrated impact

Tools

Figma

Design tools

Job description

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About The Role

As a Senior Product Designer at OpenLoop Health, you will play a critical role in shaping both client-facing products and internal tools, including AI-driven solutions that are transforming care delivery and operations.

This is a high-ownership, highly collaborative role where you’ll work closely with Product Managers and Engineers to define problems, explore solutions, and iterate quickly. You will not simply execute on predefined requirements—you will help create them, bringing strong product judgment, system thinking, and a proactive mindset to ambiguous problem spaces.

What You'll Do

• Lead end-to-end design for complex product areas, from discovery through iteration and delivery
• Partner closely with PMs and Engineers to co-create solutions, not just execute on specs
• Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate
• Translate ambiguous problems into clear, structured design approaches and outcomes Build and evolve scalable systems, information architecture, and product structures
• Develop and maintain design systems that are actively used and evolve with the product
• Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms)
• Rapidly iterate on designs based on feedback, constraints, and changing business needs

Who You Are

• Strong system thinker who can design for complex, interconnected products and simplify ambiguity
• Sharp product judgment—able to frame problems, prioritize effectively, and make decisions tied to real user and business impact
• Highly collaborative with PMs and Engineers; comfortable navigating tradeoffs in a fast, non-linear environment
• Thrives in ambiguity—moves quickly from idea to iteration without relying on rigid processes
• Proactive and self-directed; pushes work forward without waiting for perfect requirements
• Comfortable engaging with technical concepts and translating them into clear, scalable design solutions
• Experienced in building and evolving design systems used by real teams
• Strong craft in Figma and modern design tools
• Familiarity with AI tools and interest in incorporating them into design workflows
• Portfolio demonstrates clear thinking, strong structure, rapid iteration, and measurable impact

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.