Senior Product Designer

KWI; Melville (NY); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Full medical, dental and vision

Annual bonus eligible

Free gym in the building

Generous PTO policy

Summer Fridays all year round

Tuition reimbursement

Discount from building café

401(K) with a 50% company match

Employee referral program

1 volunteer day each year

Job summary

KWI in Melville, NY is looking for a Senior Product Designer to lead design initiatives. In this pivotal role, you will shape the user experience and define the design vision for cloud technology solutions. Candidates should have 5+ years of experience and a strong portfolio showcasing user-centered design. The role offers full-time employment, a competitive salary of $130,000/year, and comprehensive benefits including medical coverage, wellness programs, and a hybrid work environment.

Qualifications

• Portfolio that demonstrates strong user-centered thinking and end-to-end design execution.
• Proficiency in modern design and prototyping tools.
• Experience translating user research and complex product requirements into clear design artifacts.

Responsibilities

• Lead the end-to-end design process, including user research and prototyping.
• Leverage AI tools to enhance design workflows and collaboration.
• Establish and maintain a consistent design system across products.

Skills

Design Leadership

User-Centered Approach

Visual and Interaction Design Excellence

AI Augmented Design & Delivery

Spec-Driven & Systems Thinking

Prototyping, Testing & UX Writing

Autonomy and Initiative

Education

5+ years of product design experience

Experience designing B2B enterprise SaaS applications

Tools

Figma

Adobe Creative Suite

Sketch

Job description

Senior Product Designer

Department: Product

Employment Type: Full Time

Location: Melville, NY

Reporting To: Scott Matza

Compensation: $130,000 / year

Description

The Opportunity

We’re seeking a visionary Senior Product Designer to own and continue evolving our design function as the sole product designer. This role is pivotal in shaping the user experience across all our products, ensuring that design is at the forefront of our product development process. You will be instrumental in defining our design vision, process and culture.

You’ll work closely with product managers, engineers, business stakeholders, and clients to deeply understand user needs and translate them into clear, thoughtful, and effective product experiences. This role requires a balance of hands‑on design work, strategic thinking, and strong leadership and communication skills.

The Company

We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands.

We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud‑based platform. We are a values and mission‑driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.

As a Senior Product Designer, you excel at the following core competencies

• Design Leadership – Ability to define and champion strategic design vision across products, driving consistency, usability, and innovation.
• User‑Centered Approach – Deep expertise in conducting user research, developing personas, and applying insights to inform thoughtful design decisions.
• Visual and Interaction Design Excellence – Skilled in creating polished, accessible, and intuitive user interfaces, from wireframes to high‑fidelity designs and prototypes.
• AI Augmented Design & Delivery – Ability to leverage AI assisted design and development tools (e.g., Figma Make, Claude Code, or similar) to accelerate exploration, prototyping, documentation, and handoff.
• Spec‑Driven & Systems Thinking – Strong understanding of spec‑driven development (SDD), translating product intent and user needs into clear, structured specifications that scale across teams.
• Prototyping, Testing & UX Writing – Ability to rapidly prototype, test, and refine designs, incorporating clear UX writing to improve usability and product clarity.
• Autonomy and Initiative – Ability to operate independently in a fast‑paced, ambiguous environment while building upon and evolving existing design practices.

The impact you’ll make

• Own the end‑to‑end design process: user research, persona development, journey mapping, interaction design, UI design, prototyping, UX writing, and usability testing.
• Leverage AI‑powered tools to accelerate ideation, design iteration, prototype generation, and spec creation while maintaining high standards of craft, usability, and accessibility.
• Author clear, structured product and design specifications that enable spec‑driven development, reduce ambiguity, and improve collaboration with engineering.
• Evolve design workflows by identifying opportunities where AI tools and automation can improve efficiency, consistency, and quality across the product lifecycle.
• Establish and maintain a design system that ensures consistency, accessibility, and efficiency across our products.
• Define and evangelize the design vision across the product suite while contributing user insights into product strategy, roadmap prioritization, and cross‑functional decision‑making.
• Help mentor future design hires as the design function continues to scale.

What you will bring

• 5+ years of product design experience, with a portfolio that demonstrates strong user‑centered thinking and end‑to‑end design execution.
• Experience designing B2B enterprise SaaS applications.
• Proficiency in modern design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Experience using AI assisted design or development tools (e.g., Figma Make, Claude Code, Cursor, or similar) as part of modern product design and delivery workflows.
• Demonstrated experience working with or contributing to spec‑driven development (SDD) practices, including writing or collaborating on structured specs that align design, product, and engineering.
• Experience translating user research and complex product requirements into clear, implementation‑ready design artifacts.
• Curiosity and adaptability when evaluating and adopting emerging tools and workflows to improve how products are designed and built.
• Familiarity with accessibility best practices and designing for inclusion.

As a member of the KWI team you will receive

• Full medical, dental and vision
• Annual bonus eligible
• Free gym in the building
• Generous PTO policy
• Summer Fridays all year round
• Tuition reimbursement
• Discount from building café
• 401(K) with a 50% company match (up to 6% of employee contribution)
• Employee referral program
• 1 volunteer day each year

Our workspace

We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in‑office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday.

Our commitment to you

At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

With a commitment to maintaining a bias‑free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.