Therapy Brands Thrive, LLC is seeking a Senior Product Designer to shape web and mobile customer experiences and help scale a design system that teams can reliably use. This role focuses on evolving the system across components, tokens, documentation, accessibility standards, and governance, while also partnering with product management as a UX counterpart for TheraNest initiatives.
What you’ll do
- Lead the evolution, management, and quality of the design system across web and native mobile experiences.
- Own and continuously improve components, patterns, tokens, documentation, accessibility standards, and governance practices.
- Partner with engineering to plan, design, review, test, quality-assure, and release design system updates.
- Maintain strong parity between designed and coded sources, and help teams understand component behavior across responsive experiences.
- Build accessibility into components and patterns from the start, and evaluate design system solutions for usability and accessibility.
- Advocate for WCAG and ADA aligned practices and document accessibility expectations for designers and engineers.
- Keep design system documentation current, including usage guidance, responsive behaviors, specifications, implementation considerations, and accessibility standards.
- Support the system’s AI readiness through clear documentation, tokens, guidance, skills, and connections.
- Lead design system meetings and rituals such as office hours, demonstrations, and critiques.
- Communicate updates, gather feedback, support adoption, educate teams, and identify emerging system needs.
- Execute and strengthen design system governance, balancing consistency with product needs and advising when to use, adapt, or propose additions.
- Write and prioritize design system backlog items with the product owner and engineering, translating user, product, design, and technical needs into actionable work.
- Serve as a UX counterpart to product managers on assigned TheraNest initiatives by providing product design and research expertise throughout iterative product cycles.
- Design user-centered solutions aligned with business goals and target success metrics.
- Create experiences that are useful, highly usable, responsive, accessible, and thoughtfully crafted.
- Produce design artifacts including concepts, wireframes, user flows, mockups, prototypes, specifications, and detailed deliverables.
- Plan and conduct user research and usability testing in collaboration with product partners, then analyze and synthesize findings to guide product decisions.
- Present design work to internal teams, subject-matter experts, and stakeholders to explain decisions, gather feedback, and build alignment.
- Consider and advocate for applicable privacy and compliance requirements, including requirements related to protected health information and HIPAA.
- Use approved AI tools to assist with design, research, documentation, and related workflows.
- Mentor other designers and provide constructive design feedback to raise design craft and design system fluency across the team.
What you bring
- 6+ years of experience in product or UX design, including 3+ years leading design systems used by multiple product teams.
- Bachelor’s degree in design, Human-Computer Interaction (HCI), a related discipline, or equivalent professional experience.
- Proven experience managing and evolving a design system, including components, patterns, tokens, documentation, and governance.
- Strong interaction and visual design skills with exceptional attention to detail and a commitment to quality.
- Strong knowledge of accessibility standards and practices, including WCAG and ADA, with experience advocating for and implementing accessible design approaches.
- Experience designing responsive web and native mobile experiences.
- Proven experience designing complex products in partnership with product managers and cross-functional teams during iterative product cycles.
- Advanced Figma skills, including component design, prototyping, branching, token management, AI tools, documentation, and methods for maintaining design and code parity.
- Experience partnering directly with engineering on a coded component library, including a working understanding of HTML and CSS.
- Strong communication skills, including presenting to stakeholders and giving and receiving design critique effectively.
- An online portfolio demonstrating both design system and product design work (required to apply).
Tools & technologies
- Figma, HTML, CSS, WCAG, ADA, HIPAA
Preferred qualifications
- Experience using AI tools in design, research, prototyping, documentation, or product development workflows.
- Experience preparing design systems for AI-enabled tools and development practices.
- Experience conducting design and research for healthcare, behavioral health, regulated, or data-sensitive products.
- Experience migrating products from legacy interfaces or systems to a modern design system.
- Strong technical proficiency with HTML, CSS, and JavaScript.
- Experience designing React components or working with Material UI.
- Experience using product analytics platforms to inform design decisions and measure outcomes.
- User research and user testing capabilities, including planning, data collection, and analysis.
Location: Frankfort, KY (onsite)