Senior Product Delivery Associate - Product and Transformation

JPMorganChase; Chicago (IL); On-site; USD 115,000 - 150,000; Full time

Job summary

JPMorganChase in Chicago seeks a Senior Product Delivery Associate to enable stable, scalable product delivery and drive change initiatives across cross-functional teams. You will focus on transforming the middle office desktop portal to streamline onboarding and deliver value to employees.

You will partner with product, design, and technology, write requirements and user stories, and lead user testing and pre-release activities while navigating risk and regulatory requirements.

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Experience in product development lifecycle including discovery and requirements definition, and deployment processes.
• Proven expertise in agile story writing, scrum ceremonies and digital product development.
• Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience.

Responsibilities

• Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
• Writes the requirements, epics, and user stories to support product development
• Perform user testing, support pre-release activity and production verification testing
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Skills

Product management

Agile / Scrum

Stakeholder collaboration

User storytelling

Requirements gathering

User testing

Job description

Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Product and Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Focus on the middle office desktop portal to ensure client onboarding is transformed into a streamlined, intuitive tool tailored to employees' needs.

Job Responsibilities

• Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
• Writes the requirements, epics, and user stories to support product development
• Perform user testing, support pre-release activity and production verification testing
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required Qualifications, Capabilities, And Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product development life cycle including discovery and requirements definition, and deployment processes
• Proven expertise in agile story writing, scrum ceremonies and digital product development
• Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience

Preferred Qualifications, Capabilities, And Skills

• Knowledge in any of these areas a significant plus - payments, corporate/commercial banking and client service/implementations
• Experience leading end-to-end digital transformation initiatives / programs to automate and streamline processes to help businesses perform more efficiently
• Self-starter able to thrive in a fast-paced, collaborative and cross-functional environment that is results-driven

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.