Senior Product Delivery Associate - Identity & Access Management

JPMorgan Chase & Co.; Plano (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX seeks a Senior Product Delivery Associate specializing in Identity and Access Management to drive stable, scalable product delivery and AI-enhanced discovery.

You will collaborate with product, engineering, and cybersecurity teams to deliver customer-focused solutions while applying data-driven insights across the lifecycle. You will participate in roadmap development, requirements gathering, and change readiness activities, leveraging APIs, data flows, and

Qualifications

• 3+ years of experience in product management or a relevant domain area.
• Experience in change management and delivery readiness activities.
• Experience in product deployment processes and lifecycle stages.
• Strong technical aptitude with APIs, data flows, and platform capabilities.
• Experience across the product development lifecycle: discovery, requirements, prioritization, delivery.
• Strong analytical and problem-solving skills with data-driven decision making.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Collaborates with the Product Delivery Manager to execute key delivery tasks and boost efficiencies.
• Supports change management activities across functional partners and monitors risk/compliance requirements.
• Raises blockers and impediments to ensure resources and dependencies are managed.

Skills

Product management

Change management

Product deployment

APIs and data flows

Discovery and requirements

Data-driven decision making

Stakeholder communication

Job description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.Unleash your expertise in product development, data analytics, and AI-enabled product innovation by leveraging customer research, product insights, and cross-functional collaboration within one of the world's most innovative financial organizations.

As a Senior Product Delivery Associate in Identity and Access Management, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.This role combines product management, analytics, and AI-driven insights to support product discovery, roadmap development, requirements gathering, and stakeholder engagement within cybersecurity and identity platforms. Partnering with product, engineering, and cybersecurity teams, you will help deliver innovative, scalable, customer-focused solutions while identifying opportunities for AI and intelligent automation.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Strong technical aptitude with an understanding of system integrations, APIs, data flows, and platform capabilities
• Experience across the product development lifecycle, including discovery, requirements definition, prioritization, and delivery
• Strong analytical and problem-solving skills, with experience using data to drive decisions
• Experience with data analysis, reporting, and visualization tools
• Ability to write clear product requirements, epics, and user stories
• Strong communication and stakeholder management skills.

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Experience with Identity and Access Management (IAM), Privileged Access Management (PAM), access certifications, or cybersecurity platforms.
• Experience supporting audit, risk, compliance, or control remediation initiatives, leveraging product metrics, analytics, and dashboards to measure outcomes, track remediation progress, and inform strategic decisions.
• Experience using AI-powered tools and assistants to improve product discovery, customer research, requirements definition, roadmap planning, and stakeholder communications.
• Understanding of emerging AI technologies, agentic workflows, and AI-enabled product experiences, including applications within cybersecurity and identity platforms.
• Familiarity with cloud technologies, SaaS platforms, enterprise architecture, and process automation.
• Experience developing executive-level presentations and data-driven recommendations.