Senior Product Associate - Small Business Lending

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH is seeking a Senior Product Associate to advance product development and optimization within the Business Banking Small Business Lending team. You will leverage user research and metrics to shape innovative features and improve existing offerings.

You will collaborate with cross-functional teams, write requirements and user stories, and help drive the strategic product roadmap through data-driven insights and market analysis.

Qualifications

• 3+ years of experience in product management or a related domain area.
• Proficient knowledge of the product development lifecycle.
• Experience in discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Responsibilities

• Partners with the Product Manager to identify new product opportunities through user research and discovery.
• Considers upstream and downstream implications of new product features on the overall product experience.
• Supports user research, journey mapping, and market analysis to inform the strategic roadmap and provide value to customers.
• Analyzes, tracks, and evaluates product metrics across the development lifecycle.
• Writes requirements, epics, and user stories to support product development.

Skills

Product management

Product lifecycle

Data analytics

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Business Banking Small Business Lending Product team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy