Senior Product Associate

JPMorgan Chase & Co.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Senior Product Associate in Business Banking to drive product development and optimization through user research and customer feedback.

You will collaborate with cross-functional teams, write requirements and user stories, analyze metrics, and help shape a strategic roadmap to deliver innovative solutions for small business customers.

Qualifications

• 3+ years of experience in product management or a related domain.
• Proficient knowledge of the product development life cycle.
• Experience in discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Responsibilities

• Partner with the Product Manager to identify new product opportunities through user research and discovery.
• Consider upstream/downstream implications of new features on the overall product experience.
• Support collection of user research, journey mapping, and market analysis to inform the roadmap.
• Analyze and evaluate product metrics including time, cost, and quality targets across the life cycle.
• Write requirements, epics, and user stories to support product development.
• Conduct and support feature testing as part of the product development lifecycle.

Skills

Product management

Product lifecycle

User research

Data analytics

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Business Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Conducts and supports feature testing as part of the product development lifecycle

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills

• Understanding of small business customer and their needs
• Experience working with digital and/or small business financial management products
• Demonstrated prior experience working in a highly matrixed, complex organization