Senior Product Associate, Growth Product

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 100,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, DE seeks a Senior Product Associate to lead growth initiatives within Personal Finance Management.

You will partner with product managers, conduct user research, and own end-to-end lifecycle from ideation to delivery. You will analyze metrics, define requirements, write epics and user stories, and collaborate with Growth Marketing to align feature launches with strategic goals while ensuring customer value and scalable, resilient experiences.

Qualifications

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product lifecycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Experience using Jira, AWS, Microsoft Office, and Confluence.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Builds a portfolio of experiments and new features around the building Credit, Saving and traditional banking experience the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Collaborate with Growth Marketing to enable deeper product marketing integration

Skills

Product management

User research

Data analytics

Product life cycle

Jira

AWS

Confluence

Cross-functional collaboration

Tools

Jira

Confluence

AWS

Microsoft Office

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Personal Finance Management Growth Product Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value across there Credit, Saving and personal finance journey. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Builds a portfolio of experiments and new features around the building Credit, Saving and traditional banking experience the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Collaborate with Growth Marketing to enable deeper product marketing integration

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience using Jira, AWS, Microsoft Office, and Confluence
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Track record of delivering impact through data-driven experimentation and strategic bets
• Deep understanding of financial products and customer needs across banking segments
• Prior experience in scaling technology including API capabilities and integrations to UX