Senior Product Associate- Service Product Group

JPMorgan Chase & Co.; Columbus (OH); Vor Ort; USD 100.000 - 140.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. in Columbus, OH is seeking a Senior Product Associate in the Service Product team to help develop and optimize products by leveraging user research and customer feedback.

You will collaborate with cross-functional teams to shape the product roadmap and drive ongoing success across the product lifecycle. This role emphasizes partnering with Product Managers, analyzing metrics, and translating findings into actionable requirements and user stories.

Qualifikationen

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Demonstrate knowledge of data analytics and data literacy.

Aufgaben

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Anticipates and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Document the requirements, epics, and user stories to support product development

Kenntnisse

Product management

Data analytics

Requirements definition

Discovery

Product lifecycle

Jobbeschreibung

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Service Product team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will collaborate closely with cross‑functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Anticipates and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Document the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Demonstrate knowledge of data analytics and data literacy