Senior Product Associate

JPMorgan Chase & Co.; Kentucky; On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Product Associate for the AML KYC product team. You will liaise between Business, Controls, and Technology to deliver compliant tech solutions, manage the backlog, and refine user stories with clear acceptance criteria.

You will work with Product Owners, SMEs, and Scrum teams to ensure timely delivery and governance of OKRs while addressing issues and aligning with strategic goals.

Qualifications

• 3+ years of product management experience with a Bachelor’s degree.
• Strong communication skills to distill complex concepts for varied audiences.
• Excellent organization and time management with multitasking ability.
• Self-starter, energetic, results-oriented with attention to detail.

Responsibilities

• Manage execution and oversight of product initiatives and delivery.
• Collaborate with stakeholders to understand system flows and impacts of changes.
• Define epics, stories, and acceptance criteria for KYC requirements.
• Coordinate with Scrum teams and testing resources to ensure quality delivery.
• Escalate issues to maintain transparency and drive the roadmap.

Skills

Product management

Stakeholder communication

Agile methodology

JIRA usage

Education

Bachelor's degree

Tools

JIRA

Confluence

SNOWs

Microsoft Office

Job description

Job Description

As a Senior Product Associate within the AML KYC product team, you will act as the primary liaison between Business, Controls, and Technology, focusing on analyzing and meeting business and KYC requirements. Your role includes collaborating with Product Owners, Business Partners, Subject Matter Experts, and technology teams to deliver user-friendly and compliant technology solutions. You will manage the product backlog, define initiatives and epics, refine user stories, and proactively address issues. Additionally, you will work closely with Scrum teams and testing resources to troubleshoot defects and ensure quality delivery.

Job Responsibilities

• Manage execution and oversight of product initiatives and delivery, ensuring alignment with strategic goals.
• Manage Technology Transformation priorities, including data and service migration from legacy to modernized platforms.
• Define process/ rule flows and write clear epics and stories with well-articulated use cases and acceptance criteria that will help validate that delivered functionality fulfills business and KYC requirements.
• Manage product dependencies required for successful product delivery.
• Collaborate with Subject Matter Experts to understand current system flows, usage, and assess the impact of changes.
• Serve as the liaison between Business, Architecture, Development, and Testing teams throughout the product lifecycle; facilitate communication and drive meetings.
• Collaborate with Test teams to ensure comprehensive scenario identification, defect resolution, and delivery of a quality end-user product; define and execute Product Testing where needed.
• Escalate issues as needed to maintain transparency.
• Partner with Leadership Team for ongoing planning, refinement of product backlog, and execution of the product roadmap, business case development, and reporting of OKRs (Objectives and Key Results).
• Handle ongoing and ad hoc Governance needs and Reporting tasks.

Required Qualifications, Capabilities and Skills

• Minimum 3+ years of product management experience with a Bachelor’s degree
• Strong communication skills and the ability to quickly grasp and distill complex concepts to a variety of audiences and levels – including to senior management, project contributors, technical and business facing partners.
• Strong organizational and time management skills, and ability to multi-task and manage multiple priorities independently.
• Self starter, energetic, results-oriented, curious and attention to detail. Exhibits a continuous improvement mindset towards all duties.
• Proficient in tools like JIRA, Align, SNOWs, and advanced Microsoft Office tools (Word, Excel, PowerPoint, Visio, SharePoint).
• Ability to dive into production issues, perform root cause analysis, and identify fixes.
• In-depth knowledge of Agile processes and principles, including use of Agile tools (e.g., Confluence, JIRA).
• Ability to pivot between leading and executing, as needed. Familiarity with driving backlog hygiene.

Preferred Qualifications, Capabilities and Skills

• Experience working with globally distributed scrum teams will be useful.
• Ability to pivot between product and project management as needed
• Knowledge of Banking flows, and AML KYC regulations is highly recommended.
• Prior technology background and experience managing tech transformation initiatives is highly recommended.