Senior Product Analyst

Jobtailor; California (MO); On-site; USD 90,000 - 140,000; Full time

Job summary

Jobtailor seeks a WalkMe Solutions Engineer to design and implement adoption strategies across our platforms. You will craft in-app guidance, automate processes, and leverage data insights to optimize user engagement, working closely with product, UX/UI, and support teams.

Ideal candidates bring 4+ years of WalkMe experience, strong frontend tech skills (JavaScript/HTML/CSS), and familiarity with Agile/Scrum. Remote-ready coverage across Pacific/Mountain time zones is preferred.

Qualifications

• 4+ years of experience building and implementing WalkMe solutions.
• Experience in a deadline-driven software development environment.
• Experience with JavaScript, HTML, and CSS.
• Experience with front-end frameworks and libraries such as jQuery or Angular.
• Knowledge of RESTful APIs and integration techniques.
• Ability to conduct thorough functionality, usability, and performance testing.
• Strong debugging and troubleshooting skills.
• Ability to document test cases, results, and identified issues.
• Ability to analyze data and translate insights into actionable recommendations.
• Exceptional communication and collaboration skills.
• Familiarity with Agile or Scrum methodologies preferred.
• WalkMe certifications preferred.
• Experience with Jira, Confluence, and Smartsheet preferred.
• Basic HTML, CSS, and/or JavaScript experience highly preferred.
• jQuery experience highly preferred.
• Located in the Pacific or Mountain time zones to support coverage through at least 4:00 PM PT

Responsibilities

• Develop and implement WalkMe solutions to improve user engagement and adoption of proprietary platforms.
• Create and configure in-app guidance, automation, and adoption features for complex processes and workflows.
• Analyze user behavior data and platform insights to identify adoption challenges and optimization opportunities.
• Troubleshoot issues related to WalkMe deployments and integrations.
• Collaborate with product management, UX/UI design, service support, and other stakeholders.
• Deliver WalkMe initiatives in alignment with project objectives and timelines.
• Conduct testing and quality assurance to validate functionality, usability, and performance.
• Maintain and enhance existing WalkMe content.
• Document solutions, configurations, test results, and implementation processes.
• Support continuous improvement through analysis, reporting, and solution optimization.

Skills

Data Analysis

Agile/Scrum Familiarity

Exceptional Communication

Collaboration Skills

Troubleshooting Skills

Tools

WalkMe Solutions

JavaScript

HTML

CSS

JQuery

Angular

RESTful APIs

Functionality Testing

Usability Testing

Performance Testing

Job description

• Develop and implement WalkMe solutions to improve user engagement and adoption of proprietary platforms
• Create and configure in-app guidance, automation, and adoption features for complex processes and workflows
• Analyze user behavior data and platform insights to identify adoption challenges and optimization opportunities
• Troubleshoot issues related to WalkMe deployments and integrations
• Collaborate with product management, UX/UI design, service support, and other stakeholders
• Deliver WalkMe initiatives in alignment with project objectives and timelines
• Conduct testing and quality assurance to validate functionality, usability, and performance
• Maintain and enhance existing WalkMe content
• Document solutions, configurations, test results, and implementation processes
• Support continuous improvement through analysis, reporting, and solution optimization

Requirements

• 4+ years of experience building and implementing WalkMe solutions
• Experience working in a deadline-driven software development environment
• Experience with JavaScript, HTML, and CSS
• Experience with front-end frameworks and libraries such as jQuery or Angular
• Knowledge of RESTful APIs and integration techniques
• Ability to conduct thorough functionality, usability, and performance testing
• Strong debugging and troubleshooting skills
• Ability to document test cases, results, and identified issues
• Ability to analyze data and translate insights into actionable recommendations
• Exceptional communication and collaboration skills
• Familiarity with Agile or Scrum methodologies preferred
• WalkMe certifications preferred
• Experience with Jira, Confluence, and Smartsheet preferred
• Basic HTML, CSS, and/or JavaScript experience highly preferred
• jQuery experience highly preferred
• Located in the Pacific or Mountain time zones to support coverage through at least 4:00 PM PT

Core Competencies

Demonstrates expertise in developing and implementing WalkMe solutions to enhance user engagement, alongside strong skills in JavaScript, HTML, and CSS for effective front-end development. Proficient in analyzing user behavior data to drive optimization and improve platform adoption.

Highest-signal resume keywords

• WalkMe Solutions Development
• JavaScript Proficiency
• HTML and CSS Experience
• Data Analysis and Insights Translation
• Agile or Scrum Methodologies Familiarity

ATS Optimization Keywords

Hard Skills

• WalkMe Solutions
• JavaScript
• HTML
• CSS
• JQuery
• Angular
• RESTful APIs
• Functionality Testing
• Usability Testing
• Performance Testing

Soft Skills

• Exceptional Communication
• Collaboration Skills
• Troubleshooting Skills
• Analytical Skills

Certifications & Qualifications

• WalkMe Certifications

Industry Keywords

• User Engagement
• Adoption Features
• In-App Guidance
• Automation
• Continuous Improvement

Tools & Technologies

• Jira
• Confluence
• Smartsheet