Senior Processing Specialist

Dutch Point Credit Union; Wethersfield (CT); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health/Dental/Vision benefits

Matching 401(k)

Paid time off

Free parking

Job summary

A regional credit union is seeking a Senior Processing Specialist to manage loan files with precision and collaborate with team members. The role involves verifying documentation, resolving discrepancies, and ensuring compliance with lending regulations. Candidates should have over 5 years of loan processing experience, strong organizational skills, and a service-driven mindset. Offering full benefits and a supportive work environment.

Qualifications

• 5+ years in loan processing, preferably in real estate lending.
• Strong knowledge of lending regulations and compliance requirements.
• Confidence in handling multiple priorities simultaneously.
• Confidence in handling multiple priorities without losing focus.
• Proficiency in loan origination systems and document management tools.
• A service-driven mindset that makes the process seamless for members and teammates alike.

Responsibilities

• Manage complex loan files from start to finish.
• Verify income, assets, employment, and documentation.
• Collaborate with team members to gather information and resolve discrepancies.
• Gather missing information and documentation.
• Address underwriting questions with clarity and speed.
• Keep borrowers updated every step of the way.
• Support junior processors with complex files and best practices.
• Share process insights that improve efficiency and accuracy.
• Model professionalism, confidentiality, and member-first service.

Skills

Loan processing

Attention to detail

Organizational skills

Service-driven mindset

Knowledge of lending regulations

Tools

Loan origination systems

Document management tools

Job description

We’re looking for a Senior Processing Specialist to champion accuracy, efficiency, and exceptional service in our lending operations.

Step Into Precision. Lead with Purpose.

Are you ready to be the go-to expert for loan processing—where every detail counts and every file tells a member’s story? At Dutch Point Credit Union, our Senior Processing Specialists make lending happen—accurately, efficiently, and with a personal touch.

In this branch-based role, you’ll take the lead on complex loan files, solve challenges before they become obstacles, and guide team members toward best-in‑class processing practices. It’s where your skills meet impact—helping members move into homes, purchase cars, and achieve their financial goals.

Why This Role Matters

Accuracy in Action

You’ll be the quality checkpoint that ensures every loan file—whether it’s a mortgage, home equity, personal, or auto loan—is complete, compliant, and ready for underwriting. That means:

• Managing complex loan files from start to finish.
• Verifying income, assets, employment, and documentation with precision.
• Resolving discrepancies quickly to keep closings on track.

Collaboration That Counts

You won’t work in a silo. You’ll partner with loan officers, underwriters, and members to:

• Gather missing information and documentation.
• Address underwriting questions with clarity and speed.
• Keep borrowers updated every step of the way.

Leadership Through Expertise

Your experience will help others grow. You’ll:

• Support junior processors with complex files and best practices.
• Share process insights that improve efficiency and accuracy.
• Model professionalism, confidentiality, and member‑first service.

Growth and Meaningful Work

In this role, you’ll develop a deep understanding of the lending process while building relationships with members, loan officers, and your operations team. Every day, you’ll see how your attention to detail helps members achieve milestones that matter.

What You Bring

• 5+ years in loan processing (real estate lending experience preferred).
• Strong knowledge of lending regulations and compliance requirements.
• Sharp organizational skills with a love for detail.
• Confidence in handling multiple priorities without losing focus.
• Proficiency in loan origination systems and document management tools.
• A service‑driven mindset that makes the process seamless for members and teammates alike.

What We Offer

• A collaborative, growth‑focused culture built on trust and community.
• Full benefits including Health/Dental/Vision, matching 401(k), paid time off, and more.
• Free parking and a supportive environment where your expertise is valued.

Be the point where accuracy meets service. Apply today and help us deliver lending experiences that are as smooth as they are successful.

Seniority Level

Mid-Senior level

Employment Type

Full‑time

Industry

Banking