Senior Process & Program Manager – Data Governance & AI

Insight Global; Oakland (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Insight Global Consulting is partnering with a local utility to support Asset Knowledge Management's Data Management & Analytics organization. The role focuses on documenting and optimizing business processes, operating models, and governance frameworks across programs, while leading change management and executive communications.

The position emphasizes cross-functional collaboration, Lean/Six Sigma practices, and digital productivity initiatives including Copilot adoption.

Qualifications

• Bachelor's degree in Engineering, Business, Information Systems, Organizational Development, or a related field.
• 5+ years of experience in project management, program management, process improvement, business operations, or strategic planning.
• Experience documenting business processes, operating models, procedures, and governance frameworks.
• Strong process mapping skills using Visio or similar tools.
• Experience leading cross-functional initiatives involving multiple business stakeholders.
• Demonstrated organizational change management, adoption, and training experience.
• Experience developing executive presentations, scorecards, dashboards, and performance metrics.
• Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple projects and priorities simultaneously.
• Lean, Six Sigma, continuous improvement, or process excellence experience.
• PMP Certification.
• Six Sigma Certification (Green Belt, Black Belt, or equivalent).
• Experience supporting Microsoft Copilot, AI adoption, digital transformation, or productivity enablement initiatives.
• Experience with Jira, Power BI, SharePoint, Microsoft 365, or similar collaboration and reporting tools.
• Utility industry, regulatory reporting, data governance, or PMO experience.

Responsibilities

• Process Management & Documentation: develop and maintain SOPs, playbooks, workflows, and governance processes; map processes and create scalable operating models.
• DPI & Copilot Adoption: support AI and Copilot adoption with training programs, champion networks, and adoption metrics.
• Integrated Planning & Portfolio Governance: support portfolio intake, prioritization, and delivery management; create roadmaps and governance artifacts.
• Wildfire Mitigation Plan & Regulatory Coordination: coordinate planning and regulatory reporting, manage deliverables and stakeholder communications.
• Data Management Strategy & Governance: contribute to data quality standards, dashboards, and governance reporting.

Skills

Process management

Program development

Stakeholder engagement

Organizational change management

Executive communications

Lean/Six Sigma

Cross-functional collaboration

Project management

Change management training

Microsoft Copilot adoption

Education

Bachelor's degree

Tools

Visio

Jira

Power BI

SharePoint

Microsoft 365

Job description

Insight Global Consulting is partnering with a local utility to support Asset Knowledge Management's Data Management & Analytics organization. The role focuses on documenting and optimizing business processes, operating models, and governance frameworks across programs, while leading change management and executive communications.

The position emphasizes cross-functional collaboration, Lean/Six Sigma practices, and digital productivity initiatives including Copilot adoption.