Senior Process Optimization Specialist, iQueue for Infusion Centers (Fully Remote)

LeanTaaS; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

PMP certification or Lean cert.

Stock options

401(k) Match

Comprehensive healthcare benefits

Generous PTO

Parental leave

Monthly reimbursements for wellness

Monthly reimbursements for skill/build

Job summary

LeanTaaS partners with infusion centers to analyze clinical workflows and implement Lean-based operational practices, delivering scalable playbooks and training that establish best practices and measurable success.

They lead large-scale change initiatives, communicating progress, risks, and mitigations to stakeholders, while leveraging deep Lean expertise and healthcare operations experience to improve outcomes across health systems.

Qualifications

• 7+ years of operational excellence with analytical rigor.
• 5+ years in a client-facing role such as consulting, project management, customer success, or process improvement.
• Lean expertise, exceptional analytical and communication skills, and experience in healthcare operations strongly preferred.

Responsibilities

• Partner with infusion center customers and ancillary departments to analyze clinical workflows and implement Lean-based operational practices.
• Design scalable operational playbooks, tools, and training programs that establish best practices and success measures.
• Lead large-scale change management initiatives, communicating progress, risks, and mitigations to stakeholders.

Skills

Operational Excellence

Lean expertise

Cross-functional leadership

Healthcare operations

Client-facing

Job description

• Partner with infusion center customers and ancillary departments to analyze clinical workflows and implement Lean-based operational practices.
• Design scalable operational playbooks, tools, and training programs that establish best practices and success measures.
• Lead large-scale change management initiatives, communicating progress, risks, and mitigations to stakeholders.

Qualifications:

• 7+ years of operational excellence with analytical rigor, process optimization, strategic planning, and cross-functional leadership.
• 5+ years in a client-facing role such as consulting, project management, customer success, or process improvement.
• Lean expertise, exceptional analytical and communication skills, and experience in healthcare operations strongly preferred.

Bonus Points:

• PMP certification or Lean certification.
• Experience with healthcare products, data/analytics products, or enterprise software.
• A blog, article, or published writing is a plus.
• Competitive compensation including base salary, target bonus, and stock options.
• 401(k) Match and comprehensive healthcare benefits.
• Generous PTO, parental leave, monthly reimbursements for wellness, skill building, and education.

LeanTaaS

LeanTaaS creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals rely on its award-winning products, and the company has raised over $300 million from top-tier investors.