Senior Process Optimization Analyst

Crowe; Dallas (TX); Remote; USD 65,000 - 136,000; Full time

Job summary

A leading accounting and consulting firm is seeking a Senior Process Optimization Analyst in Dallas, offering the chance to enhance operations through business analysis and automation. The role focuses on improving processes using AI technologies and requires significant experience in hyperautomation and process mining tools. Join to make a meaningful impact while enjoying a rewarding career with comprehensive benefits and growth opportunities.

Benefits

Comprehensive rewards package

Support for career growth

Inclusive culture

Qualifications

• 5+ years in hyperautomation business analysis or process improvement.
• 2+ years working with process mining tools.
• Strong understanding of ML/AI and Gen AI tools.

Responsibilities

• Lead workshops with stakeholders to document processes and automation goals.
• Analyze business processes to identify automation opportunities.
• Design and oversee QA testing, including UAT.

Skills

Business analysis

Process improvement

Automation

Lean principles

ML/AI

Excellent communication

Requirements elicitation

Testing methodologies

Education

Bachelor’s degree in a technical or business field

Tools

Microsoft Process Mining

Celonis

Job description

Join to apply for the Senior Process Optimization Analyst role at Crowe.

3 days ago Be among the first 25 applicants.

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. We offer flexibility to balance work and life, trust you to deliver results, and support your well-being and career growth. With over 80 years of experience, we focus on innovation, including AI-enabled insights and technology-powered solutions, to enhance our services. Join us and help shape the future of our industry.

Job Description: The Senior Process Optimization Analyst utilizes business analysis and process improvement expertise to optimize operations and identify opportunities for Gen AI and automation solutions. Responsibilities include eliciting and analyzing business requirements, creating specifications, leading QA testing, and ensuring solutions align with business needs and user experience goals. The role involves working cross-functionally with stakeholders and technology teams, applying process mining insights and Lean principles, supporting digital transformation initiatives, and mentoring junior team members.

Responsibilities:

• Lead workshops with stakeholders to document processes, pain points, and automation goals.
• Analyze business processes and data to identify automation opportunities using process mining tools.
• Apply Lean principles to recommend process improvements.
• Draft and manage requirements documentation for technical teams.
• Define Target Operating Model incorporating emerging technologies like AI-driven process mining.
• Use UX feedback, process maps, and procedures to identify optimization opportunities.
• Lead Agile ceremonies, manage user stories, and oversee SDLC activities.
• Design and oversee QA testing, including UAT.
• Mentor analysts and share knowledge on process mining and automation methodologies.
• Prepare and present strategic recommendations to executives.

Qualifications:

• 5+ years in hyperautomation business analysis or process improvement.
• 2+ years working with process mining tools like Microsoft Process Mining or Celonis.
• Strong understanding of ML/AI and Gen AI tools.
• Excellent communication and organizational skills.
• Experience with requirements elicitation, documentation, and analysis techniques.
• Experience with testing methodologies.

Requirements:

• Bachelor’s degree in a technical or business field.
• 5+ years as a Business Analyst, Process Engineer, or Automation Specialist.
• Experience with hyperautomation, process modeling, and optimization.
• Knowledge of AI orchestration platforms and Data Science principles.

Position interfaces include project managers, developers, business owners, and QA teams. This role is remote.

We uphold Crowe’s values of Care, Trust, Courage, and Stewardship. Compensation ranges from $65,800 to $135,400 per year, depending on various factors.

Our Benefits: We offer a comprehensive rewards package and support your career growth in an inclusive culture.

More about Crowe: Crowe is a leading public accounting, consulting, and technology firm with a global network. We are committed to diversity, inclusion, and equal employment opportunities.