Senior Process Improvement Specialist - Performance Excellence (Days)

Tanner-Health-1; Carrollton (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Tanner-Health-1 is seeking a senior process improvement lead to drive enterprise-wide initiatives that deliver measurable gains in patient and operational value.

You will collaborate with cross-functional teams, communicate project status to stakeholders, manage risks, and ensure deadlines are met through disciplined governance.

Qualifications

• Master's degree required.
• Minimum three years of process-improvement experience, healthcare ops preferred.
• Excellent oral and written communication, and presentation skills.
• Experience developing processes, frameworks, communications, training, and change materials with client leadership.
• Proven ability to work with project leadership to define goals and deliverables.
• Experience creating process models in MS Visio.
• Team player who can work independently and meet deadlines.
• Knowledge of healthcare analytics and CMS metrics (HEDIS, PQRS, NHSN) a plus.
• Desire to learn new skills and drive positive changes.

Responsibilities

• Lead delivery of business improvement projects to enhance customer and business value.
• Collaborate with cross-enterprise teams across organizational structures.
• Provide frequent project updates to stakeholders and management to ensure milestones.
• Identify, mitigate, and communicate project risks to leaders.
• Ensure deadlines are met through clear planning and governance.

Skills

Lean Six Sigma Black Belt

Process improvement

Oral and written communication

Stakeholder communication

Project leadership interaction

MS Visio

Team collaboration

Independent work

Healthcare analytics knowledge

Willingness to learn

Education

Master's Degree

Tools

MS Visio

Job description

Lead the delivery of business improvement projects to enable improvements in customer and business value. Collaborate with team members who work across enterprise-wide organizational structures. Provide frequent communication about projects to stakeholders, departments, and management to ensure projects deadlines are met, issues are identified and mitigated, and leaders are informed of any risks

Required Knowledge & Skills

Education: Master's Degree

Experience: Three years of related experience. Requires advanced knowledge in highly specialized systems and procedures.

Licenses and Certifications

NONE REQUIRED

Qualifications

• *Lean Six Sigma Black Belt
• *Three or more years of process improvement experience. Experience in healthcare operations preferred.
• *Exceptional oral and written communication, organizational and presentation skills.
• *Experience in interacting with client staff and leadership in the development of processes, frameworks, communications, training, and change management materials
• *Experience interacting with Project leadership to define project goals, objectives, purpose, and then executing on defined requirements
• *Direct experience with developing process models in MS Visio
• *Experience working as a part of a team to achieve client-driven objectives and requirements
• *Ability to work independently or in a team, set priorities and meet deadlines.
• *Knowledge of healthcare analytics and CMS reported metrics (HEDIS, PQRS, NHSN,... ) a plus.
• *Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration