Senior Process Improvement (PI) Specialist - Performance Excellence (Days)

Socket.dev; Carrollton (GA); On-site; USD 120,000 - 165,000; Full time

Job summary

Socket.dev is seeking a senior professional to lead business-improvement projects, driving value across customer and enterprise processes. You will coordinate with cross-functional teams and report progress to stakeholders to ensure on-time delivery and risk mitigation.

The role requires strong communication, six-plus years of process improvement experience, and familiarity with healthcare metrics. Master’s degree preferred; Lean Six Sigma Black Belt is a plus.

Qualifications

• Master's degree preferred.
• Six or more years of process improvement experience.
• Experience in healthcare operations preferred.
• Exceptional oral and written communication, organizational and presentation skills.
• Experience interacting with client staff and leadership in developing processes, frameworks, communications, training, and change management materials.
• Experience coordinating with project leadership to define goals and execute requirements.
• Direct experience with developing process models in MS Visio.
• Experience working in teams to meet client objectives and requirements.
• Ability to work independently or in a team and meet deadlines.
• Knowledge of healthcare analytics and CMS metrics (HEDIS, PQRS, NHSN) a plus.
• Desire to learn new skills and drive positive collaboration.

Responsibilities

• Lead the delivery of business improvement projects to enable improvements in customer and business value.
• Collaborate with team members who work across enterprise-wide organizational structures.
• Provide frequent communication about projects to stakeholders, departments, and management to ensure deadlines are met, issues identified and mitigated, and leaders informed of risks.

Skills

Lean Six Sigma Black Belt

Process improvement experience

Communication skills

Stakeholder communication

Project leadership collaboration

MS Visio

Team collaboration

Time management

Healthcare analytics

Continuous learning

Education

Master's Degree (Preferred)

Job description

Lead the delivery of business improvement projects to enable improvements in customer and business value. Collaborate with team members who work across enterprise-wide organizational structures. Provide frequent communication about projects to stakeholders, departments, and management to ensure projects deadlines are met, issues are identified and mitigated, and leaders are informed of any risks

Required Knowledge & Skills

Education: Master's Degree (Preferred)

Experience: Six years of related experience. Requires advanced knowledge in highly specialized systems and procedures.

Licenses and Certifications

NONE REQUIRED

Qualifications

• Lean Six Sigma Black Belt (Preferred)
• Six or more years of process improvement experience. Experience in healthcare operations preferred.
• Exceptional oral and written communication, organizational and presentation skills.
• Experience in interacting with client staff and leadership in the development of processes, frameworks, communications, training, and change management materials
• Experience interacting with Project leadership to define project goals, objectives, purpose, and then executing on defined requirements
• Direct experience with developing process models in MS Visio
• Experience working as a part of a team to achieve client-driven objectives and requirements
• Ability to work independently or in a team, set priorities and meet deadlines.
• Knowledge of healthcare analytics and CMS reported metrics (HEDIS, PQRS, NHSN,... ) a plus.
• Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration