Senior Process Improvement (PI) Specialist - Performance Excellence (Days)

Tanner Health; Carrollton (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Tanner Health is seeking a seasoned healthcare process improvement leader to drive enterprise-wide projects that enhance patient and business value. You will guide cross-functional teams, align stakeholders, and monitor milestones to keep initiatives on track.

The role emphasizes Six Sigma Black Belt expertise, advanced communication, and the ability to translate complex data into actionable improvements while navigating healthcare operations and CMS metrics.

Qualifications

• Six or more years of process improvement experience.
• Experience in healthcare operations preferred.
• Master's degree preferred.
• Excellent communication, organizational, and presentation skills.
• Ability to work independently or in a team, set priorities and meet deadlines.
• Knowledge of healthcare analytics and CMS reported metrics (HEDIS, PQRS, NHSN) a plus.

Responsibilities

• Lead the delivery of business improvement projects to enable improvements in customer and business value.
• Collaborate with team members who work across enterprise-wide organizational structures.
• Provide frequent communication about projects to stakeholders, departments, and management to ensure projects deadlines are met, issues are identified and mitigated, and leaders are informed of any risks.

Skills

Communication

Project management

Team collaboration

Prioritization

Education

Master(s) degree (Preferred)

Tools

MS Visio

Job description

Lead the delivery of business improvement projects to enable improvements in customer and business value. Collaborate with team members who work across enterprise-wide organizational structures. Provide frequent communication about projects to stakeholders, departments, and management to ensure projects deadlines are met, issues are identified and mitigated, and leaders are informed of any risks.

Required Knowledge & Skills

Education: Master's Degree (Preferred)

Experience: Six years of related experience. Requires advanced knowledge in highly specialized systems and procedures.

Qualifications

NONE REQUIRED

• Lean Six Sigma Black Belt (Preferred)
• Six or more years of process improvement experience. Experience in healthcare operations preferred.
• Exceptional oral and written communication, organizational and presentation skills.
• Experience in interacting with client staff and leadership in the development of processes, frameworks, communications, training, and change management materials
• Experience interacting with Project leadership to define project goals, objectives, purpose, and then executing on defined requirements
• Direct experience with developing process models in MS Visio
• Experience working as a part of a team to achieve client-driven objectives and requirements
• Ability to work independently or in a team, set priorities and meet deadlines.
• Knowledge of healthcare analytics and CMS reported metrics (HEDIS, PQRS, NHSN,... ) a plus.
• Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration