Senior Private Markets Operations Lead

Manulife; Boston (MA); Hybrid; USD 73,000 - 122,000; Full time

Job summary

Manulife in Boston, MA is seeking an investment operations professional to manage end-to-end private market processes, including capital calls, distributions, subscriptions, funding activities and cash movements.

You will review and process complex transactions, perform portfolio reconciliations, prepare monthly and quarterly reporting, and collaborate with investment teams, fund administrators and finance to ensure accurate execution.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, Economics, or related field.
• 5+ years of experience in investment operations, fund administration, investment accounting, portfolio reporting, or alternative investment operations.
• Experience supporting Private Equity, Private Credit, Infrastructure, Real Estate, or other private market investment strategies preferred.
• Strong understanding of capital calls, distributions, investment accounting, partnership structures, and lifecycle events.
• Experience working with investment managers, custodians, fund administrators, and finance teams.
• Advanced Excel skills and experience with investment management, accounting, or reporting systems.
• Strong analytical, problem-solving, and organizational skills with exceptional attention to detail.
• Excellent communication and stakeholder management capabilities.
• Professional designations such as CFA, CAIA, CPA, CSC, or progress toward completion are assets.

Responsibilities

• Support end-to-end operational lifecycle of private market investments including capital calls, distributions, subscriptions, funding activities, and cash movements.
• Review, validate, and process complex investment transactions ensuring compliance with controls, policies, and regulatory requirements.
• Perform portfolio reconciliations and investigate operational exceptions, breaks, and discrepancies.
• Prepare and analyze monthly, quarterly, and annual portfolio reporting including commitments, funded capital, NAVs, distributions, and portfolio exposures.
• Partner with investment teams, fund administrators, custodians, finance, and external managers for timely execution of investment activities.
• Monitor operational risks, identify control gaps, and support audit, compliance, and governance activities.
• Support valuation, performance reporting, and data quality initiatives across private market portfolios.
• Lead or participate in process improvement, automation, and system enhancement initiatives to improve operational efficiency and reduce risk.
• Maintain and enhance operational procedures, controls, and documentation.
• Serve as a subject matter expert and provide guidance to junior team members on investment operations processes and best practices.

Skills

Advanced Excel

Analytical skills

Communication skills

Attention to detail

Stakeholder mgmt

Education

Bachelor's degree in Finance

CFA/CAIA/CPA asset

Tools

Investment management systems

Reporting systems

Job description

Manulife in Boston, MA is seeking an investment operations professional to manage end-to-end private market processes, including capital calls, distributions, subscriptions, funding activities and cash movements.

You will review and process complex transactions, perform portfolio reconciliations, prepare monthly and quarterly reporting, and collaborate with investment teams, fund administrators and finance to ensure accurate execution.