Senior Private Client Project Manager: Drive Client Experience

JPMorgan Chase & Co.; Kentucky; On-site; USD 85,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Senior Associate Project Manager for the Private Client division to manage multiple projects and initiatives, collaborating with Consumer Banking, Wealth Management, and Business Banking teams to deliver results and enhance the client experience.

The role requires 3+ years in client-focused project management, strong communication, and advanced PowerPoint skills for executive presentations to leadership.

Qualifications

• 3+ years of experience managing projects in a client-focused environment.
• Proven ability to collaborate with Consumer Banking, Wealth Management, and Business Banking teams.
• Strong interpersonal skills with the ability to interact with all levels of executive management.
• Excellent communication skills, attention to detail, and follow-through.
• Advanced proficiency in Microsoft PowerPoint, with the ability to create compelling presentations for executive audiences; strong skills in Word and Excel.

Responsibilities

• Manage and deliver multiple projects and initiatives supporting the JPMorgan Private Client business.
• Collaborate with partners across the Affluent segment and other lines of businesses to drive project success.
• Champion the client experience model, ensuring divisional execution meets and exceeds client expectations.
• Direct project activities, monitor details, and set priorities to ensure timely delivery.
• Conduct root cause analyses and recommend actionable solutions.
• Identify and document best practices to drive continuous improvement.
• Develop and implement value-adding business solutions independently.
• Prepare standard and ad hoc management reports and presentations for leadership.
• Participate in operational and project meetings, providing feedback on project status and serving as the escalation point to keep projects on track.
• Execute commitments with urgency and a solution-focused mindset.
• Identify risks and escalation project issues promptly, helping to resolve them effectively.

Skills

Project management

Client-focused

Executive communication

PowerPoint

Tools

PowerPoint

Word

Excel

Job description

JPMorgan Chase & Co. in the United States seeks a Senior Associate Project Manager for the Private Client division to manage multiple projects and initiatives, collaborating with Consumer Banking, Wealth Management, and Business Banking teams to deliver results and enhance the client experience.

The role requires 3+ years in client-focused project management, strong communication, and advanced PowerPoint skills for executive presentations to leadership.