Senior Principal AI Platform Engineer — Remote Impact Leader

Shutterfly; United States; Remote; USD 150,000 - 225,000; Full time

Benefits offered by this job

Bonus incentive

Health benefits

401K program

Other employee perks

Job summary

Shutterfly is seeking a Senior Principal Software Engineer to lead the design and development of agentic AI platforms and applications that power personalization, lifecycle engagement, and customer journeys across Shutterfly. This remote role is based in the United States with preference for the Phoenix, AZ; Dallas, TX; and Charlotte, NC metro areas.

You will shape architecture, build scalable AI systems, mentor engineers, and collaborate with product, UX, and data teams to deliver measurable

Qualifications

• Bachelor's degree in Engineering or Computer Science.
• 12+ years of software engineering experience with deep expertise in distributed systems.
• Proven track record of architecting and delivering large-scale, high-impact systems.
• Experience influencing and leading cross-organizational technical strategy.
• Strong hands-on coding and system design skills.
• Experience operating large-scale, highly available cloud systems.
• Demonstrated ability to translate advanced technology into business impact.
• Masters degree in Engineering or Computer Science.
• Experience building 0→1 AI platforms or products in ambiguous environments.
• Experience building AI/ML systems, especially with LLMs, agent frameworks, and retrieval systems.
• Experience in consumer-facing products or ecommerce platforms.

Responsibilities

• Architect and build scalable agentic AI systems powering customer experiences.
• Define platform abstractions and reusable capabilities for independent deployment.
• Lead architecture for AI platforms integrated into Shutterfly.
• Build foundational capabilities including evaluation frameworks and scalable inference/orchestration infrastructure.
• Ensure systems are highly available, performant, and production‑grade at scale.
• Mentor senior engineers and lead adoption of AI‑first development practices across engineering.

Skills

Distributed systems

Architecting large-scale systems

Hands-on coding

Technical leadership

Cross-functional collaboration

Education

Bachelor's degree in Engineering or Computer Science

Master's degree in Engineering or Computer Science

Job description

Shutterfly is seeking a Senior Principal Software Engineer to lead the design and development of agentic AI platforms and applications that power personalization, lifecycle engagement, and customer journeys across Shutterfly. This remote role is based in the United States with preference for the Phoenix, AZ; Dallas, TX; and Charlotte, NC metro areas.

You will shape architecture, build scalable AI systems, mentor engineers, and collaborate with product, UX, and data teams to deliver measurable