Senior Principal AI Platform Architect

Shutterfly; Dallas (TX); On-site; USD 160,000 - 225,000; Full time

Job summary

Shutterfly is seeking a Senior Principal Software Engineer to lead the design and development of Agentic AI platforms that power personalization, lifecycle engagement, and customer journeys.

This is a hands-on technical leadership role shaping architecture, with responsibility for scalable AI systems that directly drive conversion and growth. Remote role based in the United States, with preference for Phoenix, Dallas, or Charlotte metro areas.

Qualifications

• Bachelor's degree in Engineering or Computer Science.
• 12+ years of software engineering experience with distributed systems.
• Proven track record of architecting and delivering large-scale systems.
• Experience influencing and leading cross-organizational technical strategy.
• Strong hands-on coding and system design skills.
• Experience operating large-scale, highly available cloud systems.
• Demonstrated ability to translate advanced technology into business impact.

Responsibilities

• Architect and build scalable agentic AI systems powering customer experiences.
• Lead end-to-end technical strategy and architecture for AI platforms.
• Maintain hands-on involvement in prototyping, architecture, and production systems.
• Drive measurable business impact with AI metrics and experiments.
• Mentor engineers and promote AI-first practices.
• Lead across org spanning ecommerce, creation flows, and marketing tech.

Skills

Distributed systems

Hands-on coding

System architecture

Cloud infrastructure

Technical leadership

Education

Bachelor's degree in Engineering or Computer Science

Tools

LLMs

Agent frameworks

Retrieval systems

Vector databases

Orchestration frameworks

Job description

Shutterfly is seeking a Senior Principal Software Engineer to lead the design and development of Agentic AI platforms that power personalization, lifecycle engagement, and customer journeys.

This is a hands-on technical leadership role shaping architecture, with responsibility for scalable AI systems that directly drive conversion and growth. Remote role based in the United States, with preference for Phoenix, Dallas, or Charlotte metro areas.