Senior Presales Lead for Emergency Call Handling

Motorola Solutions; Bridgeport (CT); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Job summary

Motorola Solutions is seeking a Senior Presales Manager to lead and align cross-functional presales teams across public safety products. The role covers end-to-end quoting, proposals, and SOWs, driving standardization and collaboration with Sales, Product, and Post Sales.

The candidate will optimize resources, set KPIs, and influence strategy. Travel 25-50% and background clearance may be required; CJIS policy compliance is necessary for this high-security environment.

Qualifications

• Demonstrated track record of successfully driving and facilitating organizational change across cross-functional teams and partner organizations.
• 8+ years of experience in sales enablement, presales management, program management, business development, or customer success, with prior supervisory or team leadership experience.
• Strong ability to build collaborative relationships and influence external stakeholder groups (Sales, Product, Post Sales, Strategy).
• Prior experience in Emergency Call Handling (ECH) or Software (CAD, RMS, etc) is preferred.
• A strong operational and change management background is highly preferred.
• Ability to manage complex priorities and optimize resource allocation across distinct routes to market (Direct vs. Channel) and product lines.
• Ability to read, analyze, and manage project P&Ls and technical proposal schedules.
• Proficiency in enterprise business toolsets (Salesforce, Oracle-based applications, MS Office, Google Suite).
• Strong executive presentation, written, and oral communication skills. Background in or familiarity with the public safety market is preferred.

Responsibilities

• Lead and manage presales teams supporting the software and ECH sales teams.
• Drive and facilitate organizational change across internal presales teams and partner organizations to streamline workflows and modernize presales alignment.
• Partner heavily with Sales, Sales Management, Product, Post Sales, and Offer/Strategy teams to ensure tight alignment on presale strategy, proposal development, and customer solutions.
• Oversee the end-to-end presale quoting, proposal generation, statements of work (SOW), and system configuration processes to ensure accuracy and strategy alignment.
• Develop and implement consistent standards, schedules, and best practices for RFPs, technical configurations, and complex proposals.
• Serve as a primary liaison to Presale Management, Sales Managers, Engineering Managers, and Product Leadership to effectively coordinate high-priority presale activities.
• Establish KPIs, resource allocation strategies, and performance metrics across both direct and channel-focused teams.
• Assist in the development of broader business plans, go-to-market strategies, and organizational approaches to capitalize on public safety market opportunities.

Skills

Sales enablement

Presales management

Program management

Stakeholder management

Public safety domain knowledge

Executive communication

Education

Bachelor's degree

Experience in sales/public safety

Tools

Salesforce

Oracle applications

MS Office

Google Suite

Job description

Motorola Solutions is seeking a Senior Presales Manager to lead and align cross-functional presales teams across public safety products. The role covers end-to-end quoting, proposals, and SOWs, driving standardization and collaboration with Sales, Product, and Post Sales.

The candidate will optimize resources, set KPIs, and influence strategy. Travel 25-50% and background clearance may be required; CJIS policy compliance is necessary for this high-security environment.