Senior Premium Billing & Collections Manager

Horizon Blue Cross Blue Shield of New Jersey; Newark (NJ); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Generous PTO

Incentive plans

Wellness programs

Paid volunteer time off

Tuition reimbursement

Job summary

Horizon Blue Cross Blue Shield of New Jersey is seeking a senior Billing & Enrollment leader to oversee multiple teams, ensuring timely, accurate billing and enrollment. This role manages accounts receivable, invoice reconciliation, premium collection, and audits for commercial and fully insured accounts.

You will drive monthly revenue reporting, support rate renewals, and strengthen internal controls. The role requires strong leadership, cross-functional collaboration with Finance and IT, and a

Qualifications

• Bachelor's degree in Finance, Economics, Accounting, or related field preferred
• Equivalent combination of education and relevant experience may be considered
• Minimum five (5) years of managerial experience required
• Minimum of 5 years of billing and enrollment operations experience
• Experience in fast-paced, high-volume, transaction-driven environment

Responsibilities

• Evaluate business processes to identify operational improvements
• Lead process improvement initiatives with IT and stakeholders
• Manage projects to enhance processes and systems with cross-functional teams
• Maintain internal controls for accuracy and reporting
• Ensure compliance with laws, regulations, policies, and standards
• Manage department operating expenses within budgets
• Oversee collection activities and delinquent accounts
• Develop and mentor supervisors and staff responsible for premium billing and collection
• Build relationships with brokers, sales teams, customers and stakeholders
• Strengthen internal controls to prevent errors and revenue leakage
• Represent the billing department in corporate projects and initiatives
• Collaborate to resolve billing, payment and customer service inquiries
• Ensure accurate monthly revenue reporting
• Maintain compliance with training, reporting, accreditation, and regulatory requirements
• Develop cross-functional partnerships across the organization
• Coordinate with external vendors to monitor SLAs and staffing

Skills

Leadership

Communication

Analytical skills

Financial controls

Project management

Stakeholder management

Process improvement

Compliance knowledge

Billing experience

Education

Bachelor’s degree in Finance/Accounting

High School Diploma or GED

Tools

Microsoft Office

Business reporting tools

Job description

Horizon Blue Cross Blue Shield of New Jersey is seeking a senior Billing & Enrollment leader to oversee multiple teams, ensuring timely, accurate billing and enrollment. This role manages accounts receivable, invoice reconciliation, premium collection, and audits for commercial and fully insured accounts.

You will drive monthly revenue reporting, support rate renewals, and strengthen internal controls. The role requires strong leadership, cross-functional collaboration with Finance and IT, and a