Senior Premier WFM Consultant (Remote)

Mosaic Consulting Group; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Mosaic Consulting Group, based in Nashville, TN, is seeking a remote Sr. Consultant to lead UKG Pro Workforce Management initiatives for a diverse client portfolio.

You will design, configure, and optimize UKG WFM solutions, build roadmaps, and guide projects end-to-end from discovery to delivery. You will collaborate with clients and internal teams, manage multiple projects with travel up to 40%, and mentor junior consultants to strengthen the Premier Services practice.

Qualifications

• 5–7 years of UKG partner consulting experience delivering UKG Pro Workforce Management (formerly Dimensions).
• Proven ability to build lasting client relationships and guide stakeholders toward effective solutions.
• Expert UKG Pro Workforce Management timekeeping and accruals, plus related modules.

Responsibilities

• Serve as the primary functional resource for Premier Services clients, aligning UKG Pro capabilities with business priorities.
• Build and maintain WFM roadmaps translating goals into a prioritized plan of work.
• Lead end-to-end UKG Pro WFM initiatives, coordinating delivery activities, stakeholders, risks, and expectations.
• Design, configure, validate, and optimize advanced UKG WFM solutions meeting business requirements.

Skills

UKG Pro WFM

Client relationship management

Timekeeping & accruals

Communication skills

Project management

Remote work travel

Education

Bachelor's degree

Tools

Boomi integrations

WFM Analytics

Job description

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.

Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman‑owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year.

Due to our rapid growth, we are looking for a remote Sr. Consultant to join our team. As a Sr. Premier Services Consultant at Mosaic, you will be a trusted partner to our clients by consulting and supporting them through the design, development, implementation, and maintenance of multiple modules within UKG Pro Workforce Management (formerly UKG Dimensions). This role reports to a Premier Services Leader.

What you’ll do:

• Serve as the primary functional resource providing strategic consultation to an assigned portfolio of Premier Services clients, aligning UKG Pro capabilities with business and workforce priorities.
• Build and maintain WFM roadmaps that turn client goals and workforce challenges into a prioritized plan of work.
• Lead complex UKG Pro WFM initiatives end to end, coordinating delivery activities, stakeholders, dependencies, risks, and client expectations.
• Design, configure, validate, and optimize advanced UKG WFM solutions that meet business requirements and follow leading practices.
• Produce client‑facing deliverables that drive adoption: design documentation, test artifacts, training materials, and solution recommendations.
• Run client meetings that drive decisions, and keep client and internal stakeholders aligned on status, risks, and next steps.
• Proactively identify optimization opportunities, training needs, and additional services that strengthen account health and grow client value.
• Manage priorities, scope, and contracted capacity across your Premier Services accounts, appropriately adapting when client demand exceeds available hours.
• Develop accurate effort estimates and support forecasting, staffing, and resource planning while proactively identifying, communicating, and mitigating delivery, scope, timeline, resource, and client risks.
• Mentor consultants and new hires, lead knowledge‑sharing initiatives, and contribute to practice improvements that strengthen the Premier Services organization.
• Model Mosaic’s customer service vision of Guide, Anticipate, Exceed!

What makes you successful:

Need to haves:

• 5–7 years of UKG partner consulting experience delivering UKG Pro Workforce Management (formerly Dimensions)
• Proven ability to build lasting client relationships and guide stakeholders toward effective solutions in a consulting or advisory capacity
• Expert UKG Pro Workforce Management timekeeping, accruals and additional modules.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.
• Experience in managing multiple projects, ensuring successful delivery and client satisfaction.
• Ability to work fully remote and travel up to 40% as needed for client work

Nice to haves:

• A completed Bachelor’s degree from an accredited University
• UKG Pro WFM Attendance, Absence, Analytics and/or Boomi integrations

What we offer you:

• An opportunity to autonomously own your projects and be the driving force behind their long‑term success on UKG.
• The ability to share your expertise to inspire confidence with our clients in using their WFM system.
• A competitive base salary of $100,000-$140,000 with bonus potential
• Comprehensive benefits, perks, and PTO package.
• An award‑winning company culture in a flexible, remote environment