Senior Premier WFM Consultant (Remote)

Mosaic-Consulting-Group,-LLC; Nashville (TN); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid PTO

Remote-friendly

Bonus potential

Job summary

Mosaic Consulting Group, based in Nashville, TN, seeks a remote Sr. Consultant to lead UKG Pro Workforce Management initiatives for Premier Services clients. You will design and implement WFM solutions, align capabilities with business needs, and drive adoption through artifacts and meetings with stakeholders.

Travel up to 40% may be required. The successful candidate has 5–7 years of UKG consulting experience, strong communication skills, and a track record of delivering complex projects

Qualifications

• 5-7 years of UKG partner consulting in UKG Pro WFM.
• Proven ability to manage multiple projects and client relationships.
• Experience with remote work and travel up to 40%.
• Bachelor’s degree preferred.

Responsibilities

• Serve as primary functional resource delivering strategic UKG Pro WFM consulting.
• Lead end-to-end WFM initiatives with stakeholders and clients.
• Design, configure, validate, and optimize UKG WFM solutions.
• Produce client-ready deliverables and training materials.
• Run client meetings and manage scope, risks, and timelines.
• Mentor consultants and contribute to practice improvements.

Skills

UKG Pro WFM

Client relationship mgmt

Remote work

Project leadership

Education

Bachelor's degree

Tools

Boomi integrations

Analytics

Job description

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.

Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services and proudly recognized as the 2025 UKG Partner of the Year.

Due to our rapid growth, we are looking for a remote Sr. Consultant to join our team. As a Sr. Premier Services Consultant at Mosaic, you will be a trusted partner to our clients by consulting and supporting them through the design, development, implementation, and maintenance of multiple modules within UKG Pro Workforce Management (formerly UKG Dimensions). This role reports to a Premier Services Leader.

What you'll do:

• Serve as the primary functional resource providing strategic consultation to an assigned portfolio of Premier Services clients, aligning UKG Pro capabilities with business and workforce priorities.
• Build and maintain WFM roadmaps that turn client goals and workforce challenges into a prioritized plan of work.
• Lead complex UKG Pro WFM initiatives end to end, coordinating delivery activities, stakeholders, dependencies, risks, and client expectations.
• Design, configure, validate, and optimize advanced UKG WFM solutions that meet business requirements and follow leading practices.
• Produce client-facing deliverables that drive adoption: design documentation, test artifacts, training materials, and solution recommendations.
• Run client meetings that drive decisions, and keep client and internal stakeholders aligned on status, risks, and next steps.
• Proactively identify optimization opportunities, training needs, and additional services that strengthen account health and grow client value.
• Manage priorities, scope, and contracted capacity across your Premier Services accounts, appropriately adapting when client demand exceeds available hours.
• Develop accurate effort estimates and support forecasting, staffing, and resource planning while proactively identifying, communicating, and mitigating delivery, scope, timeline, resource, and client risks.
• Mentor consultants and new hires, lead knowledge-sharing initiatives, and contribute to practice improvements that strengthen the Premier Services organization.
• Model Mosaic's customer service vision of Guide, Anticipate, Exceed!

What makes you successful:

Need to haves:

• 5-7 years of UKG partner consulting experience delivering UKG Pro Workforce Management (formerly Dimensions)
• Proven ability to build lasting client relationships and guide stakeholders toward effective solutions in a consulting or advisory capacity
• Expert UKG Pro Workforce Management timekeeping, accruals and additional modules.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.
• Experience in managing multiple projects, ensuring successful delivery and client satisfaction.
• Ability to work fully remote and travel up to 40% as needed for client work

Nice to haves:

• A completed Bachelor’s degree from an accredited University
• UKG Pro WFM Attendance, Absence, Analytics and/or Boomi integrations

What we offer you:

• An opportunity to autonomously own your projects and be the driving force behind their long-term success on UKG.
• The ability to share your expertise to inspire confidence with our clients in using their WFM system.
• A competitive base salary of $100,000-$140,000 with bonus potential
• Comprehensive benefits, perks, and PTO package.
• An award-winning company culture in a flexible, remote environment

Equal Opportunity Employer
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