Senior Practice Operations Manager

Northeast Georgia Health System; Lavonia (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

Northeast Georgia Health System is seeking a Practice Manager III to oversee operations across large-scale, multi-specialty practices. You will supervise administrative and clerical staff, coordinate patient scheduling, authorizations, and back-office workflows to support a patient-centered care environment.

The role requires at least a bachelor’s degree, 7+ years in medical office management, and 3+ years in healthcare supervision.

Qualifications

• Bachelor’s Degree is required plus a minimum of seven (7) years of progressive medical office experience in medical office registration, back-office clinical, scheduling and/or billing.
• A minimum of three (3) years healthcare supervisory or management experience.
• Equivalent combination of education and work experience may be considered in lieu of bachelor’s degree.

Responsibilities

• Daily Operations: Maintains clinic schedules for all clinical providers, across all assigned locations and manages scheduling templates in the practice management system.
• Patient Relations: Provides customer service, resolves basic patient complaints, and trains staff on service skills.
• Provider Relations: Assists providers in managing patient schedules and tracks provider activities.
• Supervision: Oversees daily activities of all practice staff and ensures thorough orientation and training.
• Performance Review: Conducts evaluations, coaching, and may initiate disciplinary action as needed.
• Recruitment & Hiring: Manages interview processes and hiring decisions in collaboration with HR.
• Budget & Expense Management: Investigates variances and oversees purchasing and accounts/payables.
• Facilities and IT: Ensures compliance with safety, training, and HIPAA requirements; oversees equipment and maintenance.

Skills

Financial Management

Quality Improvement

Project Management

Program Development

Supervisory Experience

Education

Bachelor's Degree

Tools

Epic

Job description

Northeast Georgia Health System is seeking a Practice Manager III to oversee operations across large-scale, multi-specialty practices. You will supervise administrative and clerical staff, coordinate patient scheduling, authorizations, and back-office workflows to support a patient-centered care environment.

The role requires at least a bachelor’s degree, 7+ years in medical office management, and 3+ years in healthcare supervision.