Senior Practice Operations Leader - Medical Office & Revenue

Jobtailor; Demorest (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor in the United States is seeking an experienced Medical Office Administrator to lead operations across multiple practices. The role focuses on scheduling, billing and patient services, with oversight of registration, credentialing and staff development.

The ideal candidate has 7+ years in medical office settings, a Bachelor's degree, and proven supervisory experience, including change management and quality improvement initiatives.

Qualifications

• Current BLS certification required or must be obtained within 30 days of hire.
• Bachelor's Degree required; equivalent combinations may be considered.
• 7+ years of progressive medical office experience in registration, back-office clinical, scheduling and/or billing.
• 3+ years of healthcare supervisory or management experience.
• Experience in Financial Management, Quality Improvement and Project Management.

Responsibilities

• Supervise operational, HR, administrative and business functions for large-scale practices.
• Provide administrative and clerical support for patient-centric care including scheduling and referrals.
• Maintain clinic and provider scheduling templates across locations.
• Develop patient reception and traffic-flow procedures.
• Oversee reception coverage and telephone systems.
• Provide customer service, resolve patient complaints and manage variances.
• Assist providers with schedules and day-to-day operational issues.
• Track provider productivity and regulatory compliance.
• Participate in credentialing for new providers.
• Supervise staff in registration, coordination, scheduling and authorization functions.
• Orient and train staff; conduct performance reviews and coaching.
• Process hires: job descriptions, resumes, interviews, hiring decisions.
• Ensure HIPAA, privacy and information management compliance.
• Manage revenue functions including billing, charge capture and cash collections using Epic.
• Investigate expenses, support projections and approve accounts payable.
• Order equipment and office supplies; manage maintenance and facility upkeep.

Skills

Communication

Analytical Skills

Problem-Solving

Coaching

Change Management

Education

Bachelor's Degree

Tools

Epic Reports

Job description

Jobtailor in the United States is seeking an experienced Medical Office Administrator to lead operations across multiple practices. The role focuses on scheduling, billing and patient services, with oversight of registration, credentialing and staff development.

The ideal candidate has 7+ years in medical office settings, a Bachelor's degree, and proven supervisory experience, including change management and quality improvement initiatives.