Senior Practice Coordinator

Atrium Health; Winston-Salem (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Atrium Health is seeking a Practice Coordinator to support the Practice Manager in daily operations and to ensure efficient, high-quality patient care. You will collaborate with clinical and administrative teams to optimize workflow, staffing, compliance, and patient satisfaction.

The role emphasizes adherence to clinical guidelines, fiscal efficiency, and coordination across departments to sustain high service standards in a busy healthcare setting.

Qualifications

• Requires strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced healthcare setting.
• Knowledge of healthcare operations, patient flow, and practice management is preferred.

Responsibilities

• Partner with the Practice Manager to implement and support practice policies, procedures, and operational initiatives.
• Assist with daily operations to ensure efficient, cost-effective delivery of healthcare services.
• Coordinate staffing, scheduling, and resource allocation (staff, space, and equipment).
• Promote high-quality patient care by ensuring adherence to clinical guidelines and service standards.
• Serve as a liaison between providers, leadership, and external partners to facilitate communication and operations.

Skills

Organizational skills

Communication

Team collaboration

Healthcare operations

Education

Associate degree (or equivalent)

Tools

Microsoft Office

Job description

Overview

The Practice Coordinator supports the Practice Manager in the day-to-day operations of the practice to ensure efficient, high-quality patient care. This role partners closely with clinical and administrative teams to support workflow, staff coordination, compliance, and patient satisfaction.

Education & Experience

• Associate’s degree in healthcare, business management, or a related field preferred
• Or an equivalent combination of education and relevant experience

Key Responsibilities

Operations & Practice Support

• Partner with the Practice Manager to implement and support practice policies, procedures, and operational initiatives
• Assist with daily operations to ensure efficient, cost-effective delivery of healthcare services
• Support coordination of staffing, scheduling, and resource allocation (staff, space, and equipment)

Patient Experience & Service Excellence

• Promote high-quality patient care by ensuring adherence to clinical guidelines and service standards
• Assist with resolving patient concerns related to billing, care, or service experience
• Foster strong collaboration between clinical and administrative teams to enhance patient satisfaction

Staff Coordination & Human Resources Support

• Provide administrative oversight of practice staff in coordination with leadership
• Assist with scheduling, including vacation and coverage planning
• Support performance management processes, including feedback, coaching, and development recommendations

Financial & Business Operations

• Support budget monitoring and expense management within assigned authority
• Assist with tracking operational performance and resource utilization
• Participate in marketing and outreach efforts to promote practice services

Compliance & Quality

• Ensure adherence to regulatory requirements including OSHA, HIPAA, CLIA, and coding standards
• Support quality improvement initiatives and compliance audits
• Maintain accurate documentation and practice records

Communication & Coordination

• Serve as a liaison between providers, leadership, and external partners to facilitate communication and operations
• Coordinate meetings, communications, and practice initiatives
• Assist with facility-related needs, including safety planning and coordination of maintenance issues

Skills & Qualifications

• Strong organizational and multitasking abilities
• Effective communication and interpersonal skills
• Ability to work collaboratively in a fast-paced healthcare environment
• Knowledge of healthcare operations, patient flow, and practice management preferred
• Proficiency with Microsoft Office and healthcare systems preferred

Additional Responsibilities

• Participate in team meetings and continuous quality improvement initiatives
• Perform other duties as assigned to support practice operations