Senior Power Platform Copilot Enablement Lead

EPAM Systems; United States; Remote; USD 110,000 - 145,000; Full time

Job summary

EPAM Systems is seeking a Senior Power Platform Copilot Enablement Engineer to establish a robust support framework for Citizen Developers. You will guide non-technical users, design scalable Copilot Studio architectures, and provide expert training and governance.

The role emphasizes translating complex automation into practical, actionable guidance, along with hands-on escalation support and strategic service promotion. Strong communication and instructional design skills are essential.

Qualifications

• 5+ years of experience architecting and deploying MS Copilot Studio solutions, governance, and security best practices.
• Experience designing processes and documentation for non-technical users with intuitive UI/UX and guided workflows.
• Deep knowledge of the Power Platform ecosystem including Power Automate, Power Pages, and Dataverse.

Responsibilities

• Design and implement a self-service support framework guiding non-technical users through the agent creation process in MS Copilot Studio.
• Develop training materials, workshops, and visual documentation translating complex tech into easy-to-follow instructions for Citizen Developers.
• Define the technical architecture for Copilot Studio environments ensuring scalability, security, compliance, and API integration.
• Serve as the lead technical mentor providing deployment support and escalation for complex agent configurations.
• Define the entire lifecycle of an agent from concept to deployment, governance, and maintenance.
• Develop strategy for promoting and selling this new support service to technical and non-technical stakeholders.

Skills

MS Copilot Studio

Architecting complex solutions

Power Platform

Training & documentation design

Client communication

Tools

Power Automate

Power Pages

Dataverse

Job description

EPAM Systems is seeking a Senior Power Platform Copilot Enablement Engineer to establish a robust support framework for Citizen Developers. You will guide non-technical users, design scalable Copilot Studio architectures, and provide expert training and governance.

The role emphasizes translating complex automation into practical, actionable guidance, along with hands-on escalation support and strategic service promotion. Strong communication and instructional design skills are essential.