Senior POS Front Office Product Leader

U.S. Bank; Atlanta (GA); On-site; USD 194,000 - 229,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank's Elavon POS arm seeks a Product Lead to own the merchant front-office experience end-to-end across in-person, online, and service-based channels. You will own the customer journey, commercial outcomes, and delivery confidence for payments, order management, invoicing and reservations.

You will lead a team of Product Managers, align product strategy with risk, technology, and business partners, and drive a scalable platform with revenue predictability and operational stability.

Qualifications

• Typically 10 or more years of relevant experience in product management, payments, treasury management, transaction banking, financial services, or related roles.
• Bachelor's degree, or equivalent work experience.
• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.

Responsibilities

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
• Defines product outcomes and OKRs to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
• In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Skills

Product management

Payments knowledge

Agile methods

Leadership

Education

Bachelor's degree or equivalent

Job description

U.S. Bank's Elavon POS arm seeks a Product Lead to own the merchant front-office experience end-to-end across in-person, online, and service-based channels. You will own the customer journey, commercial outcomes, and delivery confidence for payments, order management, invoicing and reservations.

You will lead a team of Product Managers, align product strategy with risk, technology, and business partners, and drive a scalable platform with revenue predictability and operational stability.