POS Front Office Product Lead — Merchant Experience

Elavon

Atlanta (GA)

On-site

USD 194,000 - 229,000

Full time

6 days ago

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Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Paid vacation and holidays

Job summary

U.S. Bank, through its Elavon subsidiary, seeks a Product Lead for the Point of Sale (POS) Front Office to own the merchant front-office experience across in-person, online, and service-based channels.

You will own the customer journey, commercial outcomes, and delivery confidence for transactional experiences including Accept Payments, In-Person and Online Order Management, Invoicing, and Reservations. You will lead a team of Product Managers and collaborate with product, technology, risk, and

Qualifications

Typically 10+ years of product management or related experience in financial services.
Bachelor’s degree or equivalent work experience.
Excellent leadership and cross-functional collaboration.

Responsibilities

Lead and develop a team of Product Managers comprised of senior- to mid-level professionals.
Set the operating bar for product ownership, customer-centricity, and execution excellence across Sell Goods & Services.
Align product, technology, risk, and business partners across U.S. Bank, Elavon, and Merchant Payments Services.
Own end-to-end product lifecycle and drive the product roadmap leveraging OKRs.
Create the product in conjunction with agile, experience design, technology and risk partners to achieve outcomes.
Address technical features, debt reduction and modernization where applicable.