Senior Policy Transformation Lead

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) matching plan

Tuition assistance

Student loan assistance

Certification support

Dependent scholarships

Job summary

HCA Healthcare is seeking a Senior Consultant, Policy Transformation to drive end-to-end transformation initiatives across policy portfolios and operating processes. You will lead problem framing, design, and implementation with clinical and corporate stakeholders.

The role emphasizes structured problem solving, executive communication, and collaboration with technology teams to pursue automation and digital enablement while delivering high-quality, timely results.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 4–8 years of experience in management consulting, corporate strategy, business transformation, operations transformation, or related discipline.
• Demonstrated experience leading complex analytical workstreams, developing recommendations, and driving transformation initiatives from problem definition through implementation.
• Experience developing executive-level presentations, quantitative analyses, business cases, and strategic recommendations.
• Demonstrated experience managing cross-functional stakeholders and coordinating multiple workstreams or projects.
• Healthcare experience beneficial but not required.

Responsibilities

• Lead end-to-end policy and operational transformation workstreams, from problem definition and current-state assessment through solution design and implementation
• Structure complex problems, develop hypotheses, and direct quantitative and qualitative analyses to identify root causes, process inefficiencies, and opportunities for improvement
• Lead assessments of policy portfolios and operating processes across HCA's business lines, hospitals, and divisions, prioritizing opportunities for simplification, consolidation, and standardization
• Develop future-state processes, workflows, and operating model recommendations to improve operational efficiency, consistency, and effectiveness
• Evaluate transformation opportunities based on business impact, feasibility, implementation complexity, and risk; develop recommendations and trade-offs for leadership
• Conduct first-level reviews of team analyses, model policy drafts, and executive materials to ensure quality, consistency, and readiness for stakeholder engagement
• Serve as the primary facilitator of stakeholder and SME working sessions, driving discussions, resolving issues, and coordinating follow-up actions and approvals
• Partner with technology teams to evaluate opportunities for automation and digital enablement, including AI-enabled tools
• Develop executive-ready presentations, written analyses, and compelling narratives that synthesize complex findings into clear recommendations and decision points
• Drive implementation planning and adoption, coordinating with clinical and corporate stakeholders to address risks, manage change impacts, and ensure sustainable outcomes
• Define and monitor performance metrics to evaluate transformation impact, identify gaps, and drive continuous improvement
• Lead or support additional operational transformation and cross-functional initiatives based on evolving team priorities

Skills

Analytical problem solving

Executive communication

Stakeholder management

Structured problem solving

Leadership

Education

Bachelor's degree

Master's degree

Tools

PowerPoint

Excel

Word

Job description

HCA Healthcare is seeking a Senior Consultant, Policy Transformation to drive end-to-end transformation initiatives across policy portfolios and operating processes. You will lead problem framing, design, and implementation with clinical and corporate stakeholders.

The role emphasizes structured problem solving, executive communication, and collaboration with technology teams to pursue automation and digital enablement while delivering high-quality, timely results.