Senior Policy Manager, Global Content & Ratings Policy, Prime Video

Amazon; Seattle (WA); On-site; USD 121,200 - 163,900; Full time

Job summary

Amazon is seeking a Senior Policy Manager for their Prime Video team in Seattle, USA. This role involves leading the strategy and implementation of global content policies for video-on-demand and live streaming. The candidate should possess a Bachelor's degree and at least 5 years of relevant experience in policy or risk management. Key responsibilities include developing policy guidelines, conducting risk assessments, and collaborating across teams. Salary ranges from $121,200 to $163,900 annually.

Qualifications

• 5+ years of experience in a policy or risk management role on a global scale.
• 5+ years of experience developing new policies and process improvements at a global scale.
• In-depth knowledge of media content risks and industry standards.

Responsibilities

• Develop or revise policy guidelines for all content.
• Conduct risk assessments for major content acquisitions.
• Lead discussions on policy calibrations.

Skills

Policy development

Risk management

Excellent communication skills

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Job description

Job ID: 10415321 | Amazon.com Services LLC

Job Overview

Prime Video is seeking an experienced Senior Policy Manager to lead the strategy and implementation of global content policies across all Prime Video content, including video‑on‑demand and live streaming. In this critical role, you will develop and maintain comprehensive policies that protect customers and safeguard the Prime Video brand while supporting the company's mission to be Earth's largest entertainment store.

Key Responsibilities

• Develop or revise policy guidelines for all content on PV to build a trustworthy customer experience.
• Author policy guidelines for operators and automated mechanisms.
• Develop maturity ratings and content descriptor policies and guidelines inline with industry standards and business requirements.
• Lead discussions on policy calibrations by collaborating with Program, Legal, Business, Public Policy and Public Relations.
• Conduct benchmarking and academic research to develop risk assessment frameworks.
• Advise Business Managers on new content acquisitions by conducting risk assessments of new acquisitions.
• Serve as an owner and advisor on high‑risk escalations.
• Serve as a Trust & Safety subject‑matter expert for product teams and provide business requirements to build internal analytical and moderation tools.

Day in the Life

You start your morning reviewing overnight escalations from global operations, triaging high‑risk content across Prime Video's catalog. You lead cross‑regional discussions with Legal and Public Relations to calibrate new policy guidelines, balancing customer protection with creative expression. Mid‑day, you conduct risk assessments for major content acquisitions, advising Business Managers on brand and regulatory considerations. You manage high‑visibility escalations requiring immediate decisions while keeping senior leadership informed. In the afternoon, you partner with Product and Tech teams as a subject‑matter expert, providing business requirements for new moderation tools. Throughout the day, you balance strategic policy development with tactical execution, shaping the framework that protects millions of Prime Video customers worldwide.

About the Team

The Global Content & Ratings Policy Team within Prime Video's Trust & Safety organization develops and maintains policy frameworks that protect millions of customers worldwide while enabling diverse, compelling entertainment at scale. As policy experts and trusted advisors, the team partners with Operations, Legal, Public Relations, Product, and Tech to navigate complex content decisions across global markets. Team members lead high‑stakes escalations, conduct benchmarking research, advise on content acquisitions, and shape moderation tools. The work is fast‑paced and high‑impact, requiring strategic thinking and tactical execution to support Prime Video's mission as Earth's largest entertainment store.

Basic Qualifications

• Bachelor's degree or equivalent.
• 5+ years of experience working in a policy or risk management role on a global scale.
• 5+ years of experience developing new policies and process improvements at a global scale.
• Demonstrated in‑depth knowledge of media content risks and industry standards and best practices.
• Excellent written and verbal communication skills with the ability to present information clearly and concisely to senior leaders.

Preferred Qualifications

• Master's degree or equivalent.
• 8+ years of compliance, audit or risk management experience.
• Familiarity with content moderation operations.
• Proven ability to drive consensus in crisis.
• Experience working with customer studies.

EEO Statement

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Location & Salary

USA, CA, Culver City - $121,200.00 - $163,900.00 USD annually.